Strategic Business Operations Manager

4 weeks ago


Sydney, New South Wales, Australia Mindshare Full time
About Us

At Mindshare, we are a media services company that accelerates Good Growth for our clients. Our values of energy, empathy, and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill imaginable. We create ideas and solutions that help not only our clients but also people and the planet.

Our Offer

We provide a competitive salary package with 20 days of holiday increasing to a maximum of 25 days with the option to purchase up to four weeks extra leave per year. We offer a flexible working environment, paid parental leave, flexible public holidays, birthday leave, and early finishes during summer months. Our office in North Sydney/Melbourne Southbank boasts 180-degree views of the harbour/skyline and is an excellent space to collaborate with colleagues and friends.

Our Culture

We have a culture of learning where we invest in career growth and development through various learning opportunities. Our inclusive workplace values diversity and collaboration, providing mental wellness support through our Employee Assistance Program.

What We Value Most
  • Being open to different
  • Living our values of empathy, energy, and impact
  • Achieving Good Growth for business, people, and the planet
Operations Director Role

The Operations function has three primary areas of responsibility:

  1. Overseeing day-to-day administrative and operational functions within client teams
  2. Supporting client teams with ways of working, competency, and capacity of team members
  3. Responsible for overarching reporting (client and global) cadence and delivery

Location: Sydney

Reporting to: Debbie Govic, National Head of Operations

Key Stakeholders: Unilever client team

Responsibilities
  • Own Global reporting deliverables across contract and audit requirements
  • Lead MAP accuracy, timelines, and links to local reporting requirements
  • Complete monthly competitive reports
  • Work with Trading team for global and local reporting requirements, including trading compliance and audit requirements
  • Responsible for induction and onboarding of product and process for new starters
  • Owner of Naming convention compliance review
  • Lead Digital Process Audit
  • Project/workflow/campaign timeline management
Requirements

Director-level experience with at least six years working in a media agency in a client team, understanding internal, client, and creative agency processes. Proficiency in project management and implementation, numeracy, accountability, communication, and stakeholder engagement.



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