Musical Instruments Sales Specialist

2 weeks ago


Mackay Regional, Australia Long & McQuade Limited Full time

Position Overview:

As a vital member of our team, you will play a key role in assisting customers with their musical instrument and gear needs. Your expertise will help guide them through the process of both purchasing and renting products that suit their individual requirements.

Key Responsibilities:

  • Assist customers in selecting the right musical instruments and gear based on their specific needs.
  • Showcase and demonstrate products, highlighting their features and advantages.
  • Handle incoming calls professionally and efficiently.
  • Maintain communication with customers regarding their orders and inquiries.
  • Utilize problem-solving skills to address customer concerns effectively.
  • Stay informed about our product offerings, policies, and procedures to provide accurate information.
  • Participate in regular staff meetings and training sessions to enhance your knowledge and skills.
  • Contribute to the visual merchandising of the store to create an appealing shopping atmosphere.
  • Engage in store upkeep, warehouse tasks, and other related responsibilities.

Qualifications:

  • Must be an active musician with proficiency in at least one instrument.
  • Availability to work during weekdays, evenings, and weekends.
  • Exhibit a positive demeanor and maintain composure under pressure.
  • Demonstrated strong work ethic and dedication to the role.
  • High energy levels and enthusiasm for music and customer service.
  • Physical capability to lift and transport heavy items.
  • Ability to thrive in a dynamic, fast-paced retail environment.
  • Confident in recommending products and solutions to customers.
  • Strong organizational skills and meticulous attention to detail.
  • Previous experience in retail or sales is advantageous.


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