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Musical Instruments Sales Specialist

2 months ago

Mackay Regional, Australia Long & McQuade Limited Full time

Position Overview:

As a vital member of our team, you will assist customers in navigating the sales and rental of musical instruments and equipment. Your role is essential in ensuring that each customer finds the perfect match for their musical needs.

Key Responsibilities:

  • Guide customers through the selection process for purchasing and renting musical instruments and accessories.
  • Assess individual customer requirements and align them with suitable products and services.
  • Showcase products to customers, highlighting their features and advantages.
  • Respond to customer inquiries via phone with professionalism and efficiency.
  • Coordinate with customers and suppliers to follow up on orders.
  • Utilize a practical approach to assist customers in resolving issues.
  • Maintain a thorough understanding of our product offerings, policies, and operational procedures.
  • Participate in regular team meetings and ongoing training opportunities.
  • Organize the store layout to create an appealing shopping atmosphere.
  • Engage in store upkeep, inventory management, and related responsibilities.

Qualifications:

  • Must be an active musician with proficiency in at least one instrument.
  • Availability to work during weekdays, evenings, and weekends.
  • Exhibit a positive demeanor and consistent composure.
  • Demonstrated strong work ethic and dedication.
  • High energy levels and enthusiasm for music.
  • Physical capability to lift and transport heavy items.
  • Ability to thrive in a dynamic and fast-paced retail environment.
  • Confidently recommend solutions to customer inquiries.
  • Strong organizational skills and meticulous attention to detail.
  • Previous experience in retail or sales is advantageous.