Medical Information Exchange Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeHealthcare Full time $78,538 - $96,406
Job Title

Medical Information Exchange Officer

This role involves facilitating the exchange of health and medical information between healthcare providers and clients with speed, simplicity, and security.

Job Description

We are seeking a Medical Information Exchange Officer to join our team in Prahran. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional service.

The successful candidate will be responsible for liaising with healthcare providers and clients to facilitate the exchange of health and medical information. This will involve managing a portfolio of clients, ensuring that their caseloads are actioned within timeframes specified in our service level agreements.

Key responsibilities include:

  • Managing a portfolio of clients
  • Liaising with healthcare providers and clients
  • Writing accurate case notes in the medEbridge platform
  • Relationship management between clients and our company
  • Data entry and ad hoc administrative duties
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent verbal and written communication skills
  • Ability to negotiate, influence, and manage conflicts effectively
  • Exceptional time management and organisational skills
  • Technology savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
  • Knowledge or understanding of how healthcare providers work, or injury rehabilitation, or within the legal or insurance practices is an advantage but not essential
Benefits

We offer a range of benefits to our employees, including:

  • Flexibility working arrangements with one anchor day and a second flex-day combined with the flexibility of working from home
  • Employee discounts for health insurance, gyms, pools, and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program
Our Culture

At our company, we value diversity and inclusion. We believe in creating a workplace culture that is welcoming and inclusive to all employees, regardless of their background, culture, or ability.

We also believe in supporting the local community through volunteering, fundraising, and other initiatives.

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