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Medical Information Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeCaseOfficer Full time $80,000 - $90,000
Job Description

We are seeking an enthusiastic and dedicated individual to join our team as a Case Officer. In this role, you will be responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

As a key member of our case management team, you will work closely with specialists and medical clinics to obtain medical records on behalf of clients. Your exceptional communication skills and ability to multitask in a fast-paced environment will be essential in ensuring seamless client experience.

You will also be responsible for managing a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements. Your attention to detail and organizational skills will be critical in maintaining accurate case notes and ensuring timely completion of tasks.

Required Skills and Qualifications
  • Excellent verbal and written communication skills
  • Ability to negotiate, influence and manage conflicts effectively
  • The ability to multitask in a fast-paced environment
  • Exceptional time management and organisational skills
  • Technology savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
Benefits
  • Flexibility working arrangements with one anchor day and a second flex-day combined with the flexibility of working from home
  • Employee discounts for health insurance, gyms, pools, and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program