Funeral Coordinator

4 days ago


South Toowoomba, Queensland, Australia JP Smith Recruitment Full time
Funeral Co-ordinator

Our client, a reputable funeral service provider, is seeking a skilled Funeral Co-ordinator to join their team in Toowoomba. As a key member of the organisation, you will play a vital role in providing exceptional support to grieving families during their most difficult times.

About the Role

The successful applicant will be responsible for coordinating funeral arrangements, managing client communications, and ensuring a seamless experience for all involved. Key responsibilities include:

  • Family Care:
    • Handling incoming calls and enquiries with empathy and professionalism;
    • Providing guidance and support to families throughout the funeral planning process;
    • Co-ordinating the scheduling of funeral arrangements and consultations.
  • Arrangement Co-ordination:
    • Preparing necessary documents and paperwork for funeral arrangements;
    • Managing the logistics of funeral services, including transportation and venue arrangements.
  • Administrative Tasks:
    • Maintaining accurate records and documentation;
    • Preparing and distributing necessary reports.
  • Team Co-ordination:
    • Collaborating with funeral directors and other team members to ensure calm and organised operations;
    • Assisting with staff scheduling and resource allocation.
About You

The successful applicant will have a proven ability to prioritise and organise, with a positive disposition and excellent attention to detail. Strong customer service skills and empathy are essential. Some evening and weekend work may be included in your roster.

If you are a motivated and compassionate individual looking for a rewarding career in funeral services, please submit your resume to JP Smith Recruitment & HR.



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