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Funeral Services Coordinator

2 months ago


South Melbourne, Victoria, Australia Invocare Full time
About the Role

We are seeking an experienced and compassionate Administration Arranger to join our team at InvoCare. As a key member of our funeral services team, you will play a vital role in supporting our clients and families during a difficult time.

Key Responsibilities
  • Provide exceptional customer service to clients and families, ensuring their needs are met with sensitivity and care.
  • Manage administrative tasks, including data entry, correspondence, and payment processing.
  • Collaborate with our funeral services team to ensure seamless delivery of services.
  • Maintain accurate and up-to-date records, including funeral documentation and client information.
  • Communicate effectively with clients, families, and service providers to ensure smooth funeral arrangements.
Requirements
  • Experience in a service-driven organization, preferably in the funeral industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, families, and colleagues.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
  • Current Justice of the Peace status or eligibility to become certified.
  • A current, unrestricted driver's license.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to make a meaningful difference in the lives of our clients and families.

If you are a compassionate and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this rewarding role.