Support Services Enquiry Specialist

4 days ago


Ballarat, Victoria, Australia Melba Support Services Full time

Company Overview

\

Melba Support Services is a values-oriented Human Rights Organisation dedicated to providing essential services to individuals in need.

\

We are committed to delivering high-quality support and creating a positive impact in our community.

\

Salary

\

The estimated annual salary for this position is $60,000 - $70,000, depending on experience.

\

Job Description

\

This role is responsible for managing and responding to enquiries related to services offered by Melba Support Services.

\

You will provide accurate information, guidance, and support to people seeking access to our services, ensuring their needs are addressed effectively and empathetically.

\

Key Responsibilities

\
  • \
  • Manage and respond to enquiries via phone, email, or in-person\
  • Provide information and guidance on services offered by Melba Support Services\
  • Collaborate with internal teams to ensure effective service delivery\
  • Develop and maintain knowledge of services and programs offered by the organisation\
  • Build relationships with clients and stakeholders to promote trust and confidence\
  • Contribute to the development of policies and procedures to improve service delivery\
  • Participate in training and professional development opportunities to enhance skills and knowledge\
Work Environment\

This is a part-time position working 24 hours per week, with set working hours from 8:30 AM to 5 PM on Monday, Tuesday, and Wednesday.

\

Requirements

\

To be successful in this role, you will have:

\
  • \
  • A strong understanding of human rights and social services\
  • Excellent communication and interpersonal skills\
  • Ability to work effectively in a team environment\
  • Strong problem-solving and analytical skills\
  • Basic computer skills and familiarity with software applications\
  • Ability to maintain confidentiality and handle sensitive information\
  • High school diploma or equivalent required; post-secondary education an asset\
What We Offer\

In addition to a competitive salary, we offer:

\
  • \
  • A dynamic and supportive work environment\
  • Ongoing training and professional development opportunities\
  • A commitment to employee well-being and work-life balance\
  • A collaborative and inclusive workplace culture\
  • A chance to make a real difference in your community\
Contact Information

  • Ballarat, Victoria, Australia Melba Support Services Full time

    At Melba Support Services, we are seeking a highly skilled and dedicated individual to join our team as an Enquiry, Administration and Reception Support Specialist.This is a part-time opportunity, working 24 hours per week, with set working hours from 8:30 AM to 5 PM on Monday, Tuesday, and Wednesday. The position involves providing exceptional support to...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    This role involves managing and responding to enquiries related to services offered by Melba Support Services.The position requires providing accurate information, guidance and support to people seeking access to services, ensuring their needs are addressed effectively and empathetically.The ideal candidate will have excellent communication and interpersonal...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Are you a team player with excellent communication skills looking to make a difference in the lives of people with disability? Melba Support Services is seeking an Enquiry, Administration and Reception Support professional to join our team in Ballarat.The estimated annual salary for this role is $45,000-$55,000 AUD based on a 24-hour per week commitment....


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Melba Support Services is a human-rights, values-based not-for-profit community organisation that provides services to support individuals with disability to lead everyday lives of their choice. We are seeking an experienced Administrative Assistant - Customer Service Specialist to join our team in Ballarat, Victoria.Salary: $60,000 - $65,000 per annum (pro...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Job OverviewWe are seeking a highly skilled and motivated Support Services Assistant to join our team in Ballarat.This is a part-time opportunity for 24 hours per week, working on site in Ballarat, Victoria.The successful candidate will be responsible for managing and responding to enquiries related to services offered by Melba Support Services.


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Join Melba Support Services as a key team member in our Ballarat office.We offer an attractive salary of $50,000 - $65,000 per year, commensurate with experience.Job DescriptionThis is an exciting opportunity to support individuals with disability in leading everyday lives of their choice.The successful candidate will provide high-quality administration and...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Company Overview:">Melba Support Services is a values-oriented Human Rights Organisation providing services to support individuals with disability to lead everyday lives of their choice.">Salary:">A competitive salary ranging from $45,000 - $55,000 per annum, depending on experience, plus benefits and opportunities for career growth.">Job Description:">This...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Job SummaryAt Melba Support Services, we are seeking a highly skilled and empathetic individual to join our team as a Customer Service Representative. This role is responsible for managing and responding to enquiries related to our services, providing accurate information, guidance and support to people seeking access to our services.Key...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About UsMelba Support Services is a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.Job Title: Enquiry, Administration and Reception SupportWe are seeking a skilled Administrative Support Professional to join our team in Ballarat,...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About the Role:We are seeking a highly motivated and compassionate Personal Care Specialist to join our team at Melba Support Services in Ballarat.As a Disability Support Worker, you will play a vital role in enabling people with disabilities to lead happy and fulfilling lives. You will work closely with an expert team to ensure that individuals receive...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesMelba Support Services has been a leading provider of services to people with disability for over 50 years. Our mission is to support individuals in achieving their goals and living fulfilling lives, while upholding human rights and promoting independence.Job SummaryWe are seeking an experienced Administrative Support Specialist...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Job OverviewMelba Support Services is a human-rights, values-based not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.Salary and BenefitsWe offer an estimated salary of $25.00 per hour (approximately $50,000 per year), with benefits including onsite parking,...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    For over 50 years, Melba Support Services has been dedicated to empowering individuals with disabilities to live fulfilling lives.We are committed to upholding human rights and fostering a culture of independence, choice, and well-being.About the Role:We are seeking an experienced Executive Support Specialist to provide administrative support to our General...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support Services:For over 50 years, Melba Support Services has been a leading provider of services to people with disabilities. Our mission is to empower individuals to live independently and pursue their passions. We strive to uphold human rights and promote a culture of inclusivity and respect.Job Title: Senior AdministratorJob Summary:We are...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesWe are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesMelba Support Services is a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.Estimated Salary: $85,000 per annumThis role offers a competitive salary on offer + Not-for-Profit Salary Packaging, making it...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesMelba Support Services is a values-oriented Human Rights Organisation that has been providing services to people with disability for over 50 years. Our mission is to support individuals to dream big, embrace life, and do what they choose and value.We are committed to upholding human rights and recognising the importance of...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    At Melba Support Services, we are committed to empowering individuals with disability to lead everyday lives of their choice.We are seeking an experienced Administrative Support Coordinator to provide high-quality support to our General Manager – Home and Living Rural & Remote Western.About the Role:The successful candidate will be responsible for...


  • Ballarat, Victoria, Australia PETstock Pty Ltd Full time

    Petstock Pty Ltd is a leading Australian pet care company with a passion for delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring our customers receive the highest level of service.Job DescriptionThe Customer Experience and Support Specialist will be responsible for providing proactive and...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Job SummaryWe are seeking a Care Specialist to join our team at Melba Support Services in Ballarat. As a key member of our staff, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.About the RoleIn this rewarding position, you will work alongside an engaged, committed, and expert team to deliver high-quality care and...