Healthcare Customer Service Representative

1 month ago


Ringwood East, Victoria, Australia Eastern Health Full time

About Eastern Health

Eastern Health is one of Melbourne's largest public health services, providing a range of emergency, surgical, medical, and general healthcare services.

We have a proud history of serving diverse communities and believe our people make the difference.

Job Description

This role exists for a customer service team member to join the Business Service Centre on a Permanent Part Time basis.

You will work in a welcoming and friendly environment, providing exceptional customer service, responding to various requests or system faults, and completing day-to-day administrative tasks.

About You

  • You will possess exceptional customer service skills and previous experience in a customer service role.
  • An interest in healthcare and previous experience in the health environment would be advantageous but not essential.
  • A team focus with the ability to work well as part of a diverse team.
  • Strong computer skills.
  • An eagerness to learn and develop your skills.
  • Flexibility to work additional hours would be beneficial.
  • Excellent communication and organisational skills.
  • Extremely reliable with a strong work ethic.

What We Offer

  • Diverse and engaging career opportunities.
  • Friendly & supportive team.
  • Flexible working hours.
  • Salary packaging options.
  • Career progression in our teaching hospitals.


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