Field Service Operations Manager

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $95,000
Job Description

We are seeking a skilled professional to oversee the delivery of exceptional field service experiences. This full-time on-site role involves coordinating with customers and staff to ensure seamless operations, troubleshoot equipment issues, and maintain high-quality communication.

Key Responsibilities:
  • Supervise field service staff members
  • Develop and manage service schedules
  • Address customer concerns and resolve issues promptly
Required Skills and Qualifications:
  • Proven supervisory experience in field services
  • Strong customer satisfaction focus and excellent communication skills
  • Ability to work independently and as part of a team
  • Troubleshooting technical issues and problem-solving skills
  • Coffee industry knowledge is an asset but not required
  • Bachelor's degree in a relevant field or equivalent work experience

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