Field Supervisor

2 weeks ago

Melbourne, Victoria, Australia Service Stream Full time

Primary Location

Clayton, VIC
Job Description Summary

Exciting opportunity to join our Utilities division as a Field Supervisor supporting a major metering contract
About the Role

Key Responsibilities
- Ensure all contractual KPI's are met and if possible exceeded
- Assist in maintaining a strong client relationship and act as key point of contact for reader performance and behaviour related complaints
- Ensure quality of work is in accordance with contractual requirements, company standards and to the satisfaction of the client
- Planning and co-ordinating all daily tasks associated with the role to ensure designated responsibilities and tasks are completed in a timely manner
- Perform ad-hoc auditing, reading and field based investigations where requested
- Promote a systematic approach to Health, Safety & Environmental (HSE) Issues and adhere to all HSE Policies & Procedures
- Report all HSE Incidents in line with Service Stream's Incident Reporting Process and Client's own requirements
- Assist the Service Delivery Manager in driving contract performance in areas such as Retention, Quality and Delivery

Skills and Experience
- Minimum 3 years' experience in a field supervisory or operational based role
- In-field utility metering experience is essential
- Experience in Contract, Customer and Client management
- Well-developed verbal and written communications skills
- Intermediate level Microsoft Office including Word, Excel, PowerPoint and Outlook
- Ability to manage time effectively and meet deadlines
- Current, Australian drivers' license

**Benefits**:

- Company motor vehicle provided
- Focus on reward & recognition
- Supportive team culture
- Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment._
- Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences._
Department

Field Services

How to Apply

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