Key Support Professional

7 days ago

Melbourne, Victoria, Australia beBeeEmotional Full time $77,200 - $77,400

Support Specialist Role

This role plays a vital part in supporting our Client within Federal Government.

  • Team Membership and Leadership: As a key member of the team, you will set priorities, manage workflow under senior Client oversight.
  • Diverse Responsibilities: You will undertake procedural, clerical, administrative support, and operational tasks, including basic research and analysis activities.
  • Stakeholder Engagement: Effective communication with internal and external stakeholders is essential, providing straightforward advice in a public contact role.
  • Varied Tasks: Manage participant matters, resolve inquiries, coordinate appointments, and handle data entry with precision.

Key Requirements:

  • Australian citizenship is required.
  • Significant face-to-face interactions, phone usage, and computer-based work.
  • Emotional Resilience: Deal with challenging conversations and behaviours, requiring empathy in customer interactions.
  • Technology and Security: Utilize Microsoft Office, client records management systems, and adhere to security protocols.
  • Accessibility: The client ensures reasonable adjustments for individuals with disabilities.

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