Current jobs related to Customer Support Coordinator - Melbourne, Victoria - Metro Central

  • Support Services Coordinator

    1 week ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About the RoleWe are seeking a highly skilled and motivated Support Services Coordinator to join our team at Help at Hand Support Services. As a Support Services Coordinator, you will play a key role in ensuring the smooth delivery of support services to our participants.Key ResponsibilitiesProvide effective guidance and mentoring to Support Workers to...

  • Customer Support Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Textron Aviation Full time

    About the RoleWe are seeking a highly skilled Customer Support Coordinator to join our team at Textron Aviation. In this role, you will be the primary point of contact for owners, operators, and maintenance personnel requesting support for our aircraft.ResponsibilitiesProvide technical support and answer customer inquiries regarding parts, quotes,...

  • Customer Support Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Textron Aviation Full time

    As a Customer Support Coordinator at Textron Aviation, you will be the primary point of contact for owners, operators, and maintenance personnel requesting support for our aircraft. Your responsibilities will include technical parts questions, quote, procurement, and ordering of spare parts. You will work closely with other Textron Aviation...

  • Customer Support Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Metro Central Full time

    Customer Support CoordinatorMetricon Homes, a leading home builder in Australia, is seeking a highly skilled Customer Support Coordinator to join our team. As a key member of our Pre-Site Operational Customer Support team, you will play a critical role in delivering exceptional customer service to our High End Knock Down Rebuild customers.Key...

  • Customer Support Coordinator

    1 month ago

    Melbourne, Victoria, Australia Textron Aviation Full time

    Customer Support Coordinator Job DescriptionTextron Aviation is seeking a highly skilled Customer Support Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide technical support to customers,...

  • Customer Support Coordinator

    1 month ago

    Melbourne, Victoria, Australia Metro Central Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our Pre-Site Operational Customer Support team at Metricon Homes. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring our high-end knock down rebuild customers receive the highest level of support...

  • Support Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support ServicesWe are a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. Our team is passionate about making a difference in the lives of NDIS participants across Victoria.Job PurposeThe Support Coordinator is responsible for providing personalized support...

  • Support Services Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support ServicesWe are a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. Our team is passionate about making a difference in the lives of National Disability Insurance Scheme (NDIS) participants across Victoria.Job PurposeThe Support Coordinator is...

  • Support Coordination Specialist

    5 days ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand SupportA dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals under the National Disability Insurance Scheme (NDIS) in Victoria.Position Purpose:The Support Coordinator is responsible for delivering personalized support to NDIS clients, working closely with them...

  • Disability Support Services Coordinator

    2 days ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    Help at Hand Support Services is a specialist disability support provider dedicated to empowering individuals to live their best lives. We provide support services to National Disability Insurance Scheme (NDIS) participants.The Care Coordinator will be responsible for liaising with HAHS participants and support staff to ensure the smooth delivery of support...

  • Support Coordinator Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support Services:Help at Hand Support Services is a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. We are seeking passionate individuals who share our commitment to making a difference in the lives of NDIS participants across Victoria.Position Purpose:The...

  • Support Coordinator Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support Services:Help at Hand Support Services is a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. We are seeking passionate individuals who share our commitment to making a difference in the lives of NDIS participants across Victoria.Position Purpose:The...

  • Support Coordinator Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support Services: We are a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. Our team is passionate about making a difference in the lives of NDIS participants across Victoria. Position Purpose: The Support Coordinator is responsible for providing personalized...

  • Senior Support Services Coordinator

    7 hours ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    Company OverviewHelp at Hand Support Services is a specialist disability support provider dedicated to empowering individuals with disabilities to live their best lives.About the RoleWe are seeking an experienced Care Coordination Specialist to join our team. The successful candidate will be responsible for coordinating and allocating support services to our...

  • Care Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    Job Summary:The Care Coordinator will be responsible for ensuring the smooth running of support services provided by Help at Hand Support Services. This involves liaising with participants and support staff to ensure that participants' goals in their care plans are achieved.Key Responsibilities:- Provide effective guidance and mentoring to Support Workers.-...

  • Sales Support Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Ricoh Imaging Europe Full time

    Are you looking for a career in sales support? Ricoh Imaging Europe is seeking a Sales Support Coordinator - Customer Liaison to join our team.Your role will involve working closely with our sales team to provide exceptional customer service and support throughout the sales process. You will be responsible for liaising between internal divisions to ensure...

  • Support Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support Services:Help at Hand Support Services is a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. We are seeking passionate individuals who share our commitment to making a difference in the lives of NDIS participants across Victoria.Position Purpose:The...

  • Support Coordinator Specialist

    1 week ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand SupportEmpowering individuals with disabilities to achieve their goalsWe are seeking a dedicated and passionate Support Coordinator to join our team at Help at Hand Support Services. As a Support Coordinator, you will be responsible for providing personalized support to clients of the National Disability Insurance Scheme...

  • Care Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About the Role:The Care Coordinator will be responsible for liaising with HAHS participants and support staff to ensure the smooth running of support services provided by HAHS. This role will involve being the link between our clients and support staff to ensure that our client's goals in their care plans are achieved.Key Responsibilities:Provide effective...

  • Care Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About the Role:The Care Coordinator will be responsible for liaising with HAHS participants and support staff to ensure the smooth running of support services provided by HAHS. This role will involve being the link between our clients and support staff to ensure that our client's goals in their care plans are achieved.Key Responsibilities:Provide effective...

Customer Support Coordinator

2 months ago

Melbourne, Victoria, Australia Metro Central Full time
About the Role

We are seeking a highly skilled and experienced Customer Support Coordinator to join our Pre-Site Operational Customer Support team at Metricon Homes. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our high-end knock down rebuild customers receive the highest level of support throughout the pre-construction process.

Key Responsibilities
  • Manage customer expectations and ensure timely updates on the status of their home during the pre-construction process
  • Deliver exceptional customer service and build strong relationships with customers
  • Provide regular updates to customers and maintain accurate records of customer project details
  • Liaise with internal stakeholders, including drafting, estimating, and external suppliers, to coordinate client variations and ensure quality control
  • Develop thorough knowledge of Metricon products, services, and processes to confidently interact with clients
  • Assist with all Customer Support related tasks and contribute to a positive and supportive team environment
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and salary package, including attractive housing discounts on our award-winning homes
  • On-going learning and development opportunities, including nationally accredited courses and comprehensive training programs
  • A comprehensive rewards platform offering exclusive access to building discounts, supplier/trade discounts, and retail discounts with big name brands
  • 24/7 access to our LifeWorks confidential support program, including coaching for success and navigating personal and work challenges
Requirements
  • Mandarin speaking
  • Extensive experience in a Customer Service and Administrative capacity
  • Ability to deliver exceptional customer service and build strong relationships with customers
  • Highly developed interpersonal communication skills and ability to establish strong networks with internal and external stakeholders
  • Intermediate skill level using Microsoft Office and experience in using database systems an added advantage