Customer Journey Manager

Job Summary:Our organization seeks a skilled Customer Journey Manager to develop and execute customer lifecycle programs aligned with our business objectives.To achieve this goal, you will be responsible for designing and delivering targeted campaigns that enhance retention rates and maximize lifetime value.About the Role:This is a dynamic position that...

Job Title: Customer Service ManagerWe are seeking an exceptional leader to oversee the entire customer journey, from initial inquiry to post-sales support. This pivotal leadership role is designed for a hands-on manager who thrives in a technical environment.Key Responsibilities:Lead, mentor and motivate a team of customer service specialists.Manage employee...

We are seeking a seasoned professional to oversee the entire customer journey, from initial inquiry to post-sales support.Job Description:Lead Customer Service Team: Oversee a team of customer service specialists, fostering a culture of high performance and continuous improvement.Customer Service Strategy & Process Improvement: Develop and implement customer...

About This RoleWe are seeking a strategic and customer-driven professional to lead and deliver multi-channel initiatives for our Customer Lifecycle Marketing strategy.This role is ideal for someone who thrives on planning and executing data-led campaigns that enhance customer experiences, drive conversions, optimize engagement, and deliver measurable impact...

Job DescriptionWe are seeking a strategic leader to oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our reputation for excellence and expertise.Key Responsibilities:Lead and motivate a team of customer service specialists.Manage the full employee lifecycle, including recruitment,...

Customer Journey SpecialistWe're seeking a skilled Customer Journey Specialist to drive our customer communications strategy. This 10-month fixed term role will be instrumental in designing and delivering personalized, automated journeys that engage customers throughout their lifecycle.Main Responsibilities:Design and implement data-driven customer journeys...

Customer Lifecycle Marketing ExpertWe're seeking an experienced customer lifecycle marketing expert to join our team. This individual will play a crucial role in supporting our global accountants and bookkeepers lifecycle and engagement strategy to accelerate acquisition and conversion of new partner prospects, and drive continuous incremental uplifts...

You'll connect Queensland. We'll connect you to an amazing career.Our Customer Engagement team is seeking a highly motivated andcustomer driven Customer Journey Adviser (Relief)to join their team based at the Rail Management Centre (RMC) in Bowen Hills.Please note this is a shiftwork role working on a 7-day rotating roster and will not have a dedicated...

Job OverviewCustomer Experience LeadThis leadership role oversees the entire customer journey, from initial inquiry to post-sales support. The successful candidate will ensure every interaction reinforces our client's reputation for excellence and expertise.

About this roleOverviewThis customer-centric position is responsible for elevating customer communications by creating tailored, automated experiences through Salesforce Marketing Cloud. You will shift our approach from one-off email campaigns to intelligent, always-on programs that are both customer-focused and data-driven.You will blend technical expertise...