WordPress Technical Support Specialist
2 months ago
We are HuntsBot, a company that specializes in developing innovative solutions for the digital landscape. We are currently seeking a skilled WordPress Technical Support Specialist to join our team.
About the Role:
We are looking for a patient and friendly WordPress expert to provide technical support to our customers. As a WordPress Technical Support Specialist, you will be responsible for answering technical questions related to our WordPress themes and plugins, creating customizations, and communicating with our developers.
Key Responsibilities:
- Provide technical support to customers via our ticketing system, addressing their questions and concerns related to our WordPress products.
- Create custom CSS and PHP snippets to meet customers' specific needs.
- Collaborate with our development team to identify and resolve bugs, as well as implement feature requests.
Requirements:
- Extensive knowledge of WordPress, including its core functionality and plugins.
- Familiarity with WooCommerce and a willingness to learn more about its features and capabilities.
- Strong understanding of HTML, CSS, and PHP, with experience in debugging and troubleshooting.
- Excellent written communication skills, with the ability to provide clear and concise support to customers.
What We Offer:
As a WordPress Technical Support Specialist at HuntsBot, you will have the opportunity to work with a talented team of developers and contribute to the growth and success of our company. If you are a motivated and detail-oriented individual with a passion for WordPress, we encourage you to apply for this exciting opportunity.
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