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Operations Support Coordinator

1 month ago

Gladstone Central, Queensland, Australia JJ's Waste & Recycling Full time
About JJ's Waste & Recycling

Established in 1932, JJ's Waste & Recycling is a leading Australian family-owned and operated waste management company.

About the Role

We are seeking an experienced Operations Support Officer to join our team at our Gladstone Depot. This role will involve supporting our driving teams and clients to achieve daily operational goals.

You will be working with a safe, modern, and reliable fleet serviced and maintained in our on-site workshops.

Key Responsibilities
  • Assist in managing and leading a team of operational staff in Gladstone
  • Aid the Gladstone Operations Manager on a day-to-day basis
  • Establish and manage relations with customers, team members, and others as required
  • Mentor, train, and regularly evaluate your team
  • Comply with laws, regulations, and requirements including OH&S with an understanding of return-to-work processes
  • Identify enhancement opportunities and suggest solutions for improvement
Requirements
  • Proven customer service experience
  • Well-developed people management and self-management skills
  • Experience multitasking and working across various applications/systems
  • Strong scheduling experience, ensuring operations success
  • Strong ability for data analysis, interpretation, and implementation of improvement
  • Significant Safety Focus
  • Experience within an operations-orientated role
  • Track record of developing and driving continuous improvement
  • Strong knowledge of Microsoft applications (Word, Excel, Outlook)
Benefits
  • The stability of a national, Australian family-owned and operated business with over 90 years' experience
  • Uniform and PPE
  • Essential services industry – job stability
  • Full-time, permanent role
  • Attractive remuneration ($60,000 - $80,000 per annum)
  • Onsite parking
  • Local depot/workshop
  • Career development and growth opportunities
  • Introductory and ongoing training
  • Health-fund discounts
  • Salary sacrificing and novated leasing
  • Banking partnerships – including financial, budgeting, and mortgage advice
  • Discounts at over 100 retailers (including groceries and fuel)
  • Car servicing, parts, and accessories discounts – plus new car discounts
About You

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done.