Senior Technical Desktop Specialist

2 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $150,000
Job Opportunity:

We are seeking a seasoned Desktop Support Specialist to deliver exceptional technical services to our customers.

Key Responsibilities:
  • Resolve complex technical issues escalated by the team
  • Provide timely and effective customer support
  • Keep customers informed of progress during problem resolution
  • Contribute to team knowledge sharing processes
  • Enhance customer satisfaction through quality support services
Requirements:
  • 4+ years of experience in desktop analyst or related role with proven troubleshooting skills
  • Ability to handle busy and high-pressure situations
  • Highly developed customer service skills
  • Proficiency in Windows 11, Active Directory, Intune/Autopilot, PowerShell, and Exchange Shell/GUI
What We Offer:
  • Mid-senior level position
  • Contract employment type
  • Information Technology job function

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