Global Leader of Client Growth and Excellence

2 weeks ago

Melbourne, Victoria, Australia beBeeSuccess Full time $150,000 - $180,000
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Global Vice President of Customer Success. This is an exciting opportunity for someone who wants to drive client success and revenue expansion across our global portfolio.

Key Responsibilities:
  • Drive client success and revenue expansion across our global portfolio.
  • Champion major global accounts as the executive sponsor, ensuring exceptional delivery, trusted partnerships, and strong revenue growth.
  • Build influential relationships with senior stakeholders, uncovering opportunities and driving high-impact cross-sell and upsell wins.
  • Lead strategic planning, forecasting, and project execution across multiple markets and time zones.
  • Inspire, mentor, and empower a high-performing global team to deliver innovation, value, and excellence every time.
  • Set the bar high with clear standards for client satisfaction, delivery performance, and commercial success.
  • Partner with the CCO and executive leadership to shape a future-focused global client services strategy.
  • Be the voice of the client — transforming insights into bold, competitive solutions.

Requirements:
This role requires a senior leader with 5+ years' progressive leadership experience in client services, customer success, or account management—ideally in BPO, CX, SaaS, or technology-led services. You must be commercially savvy, with strong skills in contract management, revenue expansion, and creating long-term value. An exceptional communicator and negotiator, able to connect, influence, and inspire at every level.

Benefits:
A fast-paced and dynamic work environment that offers numerous opportunities for growth and development. A chance to make a real impact through innovation and collaboration. Join us today and be part of a team where your work makes a difference

About Us:
We are a global organization that values diversity, inclusivity, and teamwork. Our mission is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you're passionate about making a difference, we want to hear from you

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