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Claims Specialist
2 months ago
We are seeking a highly skilled Claims Specialist to join our team at Allianz Australia. As a Claims Specialist, you will be responsible for assessing and managing injury needs of claimants, maintaining high customer service standards, and demonstrating extensive knowledge of business, industry, and our customers.
Key Responsibilities- Assess and Manage Injury Needs
- Assess and manage injury needs of claimants of various claim profiles
- Case manage through soundly based decision making
- Assess for reasonable and necessary treatment and rehabilitation requirements
- Maintain High Customer Service Standards
- Maintain high customer service standards and effective relationships with key stakeholders
- Demonstrate extensive knowledge of business, industry, and our customers
- Maintain Current Knowledge
- Maintain current knowledge of relevant insurance guidelines, legislation, and regulations
- Interpret and analyse complex information
- Extract meaningful insights
We are looking for a candidate with experience in the management of bodily injury claims within a Workers Compensation environment. You should have the ability to interpret and analyse complex information, extract meaningful insights, and apply and interpret legislation. You should also have high attention to detail and technical proficiency with systems, software, databases, reporting, and communication tools.
What's on Offer- Be Part of a Team
- Be part of a team that is open-minded, supportive, and genuinely focused on customer outcomes
- A Sense of Belonging
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
- Flexible Working Arrangements
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible and remote working
- Professional Development
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
- Employee Benefits
- Insurance products, deals, and discounts across a great range of retail, tech, and travel brands
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme
Allianz Australia is a leading insurance and asset management company that cares about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring to work.
We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
