Continuous Improvement Specialist
2 weeks ago
As a Continuous Improvement Specialist at Auto & General, you will play a crucial role in managing and updating induction and learning content to ensure it remains relevant and engaging. This involves implementing changes and enhancements to materials to support ongoing business needs, including updates for PDS changes and improving existing offerings.
Key Responsibilities
* Plan and organize updates to induction and learning content to align with business needs.
* Communicate with stakeholders to gather feedback and ensure materials meet organizational goals.
* Manage learning resources, ensuring content is accurate, up-to-date, and accessible.
* Monitor and report on training program effectiveness, identifying areas for improvement.
* Use systems to design, deliver, and track digital learning solutions and ensure smooth operations.
Requirements
* Essential understanding of training processes and adult learning principles.
* Proven ability to scope, design, and deliver technical and behavioral training.
* Strong application of learning design principles.
* Excellent interpersonal, written, and organizational skills.
* Experience delivering training programs for diverse audiences.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint).
* Capacity for self-management, participative decision-making, and managing change.
What We Offer
* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* A competitive salary and benefits package.
About Us
Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.
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