Business Process Improvement Specialist

4 weeks ago

Brisbane, Queensland, Australia Bank of Queensland Full time
About the Role

We are seeking a highly skilled Business Process Improvement Specialist to join our team at Bank of Queensland. As a key player in our organization, you will be responsible for driving continuous improvement initiatives across Property & Procurement.

Your primary objective will be to identify pain points, define processes, and support behavioral change. You will work closely with cross-functional teams to develop and implement improvement strategies, enhance communication channels, and manage stakeholder relationships.

Key Responsibilities:
  • Develop and implement improvement strategies to enhance employee and stakeholder experiences
  • Enhance communication channels to foster transparency and encourage feedback
  • Manage stakeholder relationships to build strong relationships with internal stakeholders
About You

We are looking for a highly motivated and experienced professional with a Bachelor's degree in Business or a related field. You should have proven experience in business improvement or a related role, with a focus on enhancing employee and stakeholder experiences.

You will possess excellent written and verbal communication skills, allowing you to tailor messages to different audiences effectively. Your project management skills should be demonstrated through your ability to prioritize tasks, manage timelines, and deliver results.

About Us

Bank of Queensland is a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. We are committed to fostering a workspace that values and leverages difference and creates new possibilities.

We are recognized as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and have successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across our organization.

Our Benefits

We offer a range of benefits to our employees, including:

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility

We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value, and include people of all backgrounds, gender, and expressions, sexualities, cultures, bodies, and abilities.

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