Business Process Improvement Specialist

2 weeks ago


Brisbane, Queensland, Australia Bank of Queensland Full time
About the Role

We are seeking a highly skilled Business Process Improvement Specialist to join our team. As a Business Process Improvement Specialist, you will be responsible for driving continuous improvement initiatives across Property & Procurement by identifying pain points, defining processes, and supporting behavioural change.

  • Develop and Execute Improvement Strategies: Identify opportunities for enhancement, collaborate with cross-functional teams, and monitor the effectiveness of strategies.
  • Enhance Communication Channels: Create and execute communication plans, foster transparency, and encourage feedback.
  • Manage Stakeholder Relationships: Build strong relationships with internal stakeholders and act as a liaison to facilitate effective communication and collaboration.

Your end-to-end involvement from consultation to delivering change ensures the success of the business.

About You

We are looking for a qualified professional with a Bachelor's degree in Business or a related field and proven experience in business improvement or a related role. Your strong analytical skills enable you to interpret data and identify opportunities for improvement.

You possess excellent written and verbal communication skills, allowing you to tailor messages to different audiences effectively. Your project management skills are demonstrated through your ability to prioritise tasks, manage timelines, and deliver results. You have experience in stakeholder management, building strong relationships with both internal and external stakeholders.

About Us

BOQ Group is a leading financial services provider with a purpose to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland, ME Bank, Virgin Money Australia, BOQ Specialist) share a common goal of building social capital through banking.



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