Quality Care and Continuous Improvement Coordinator
4 weeks ago
Centacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a proud tradition of responding to the diverse needs and aspirations of our communities.
Our mission is to provide high-quality care and services that empower individuals and families to live their fullest lives. We achieve this through our commitment to excellence, innovation, and collaboration.
Job SummaryWe are seeking a highly skilled Quality Care and Continuous Improvement Coordinator to join our Quality Risk and Governance Unit. This role will play a critical part in ensuring the delivery of high-quality services across our diverse programs and services.
The successful candidate will have a strong background in quality assurance, risk management, and continuous improvement. They will be responsible for coordinating quality and continuous improvement activities, supporting the implementation of best practice policy and procedure, and ensuring compliance with relevant quality standards.
Key Responsibilities- Coordinate quality and continuous improvement activities across all Centacare services
- Support the Quality and Continuous Improvement Manager in implementing best practice policy and procedure
- Ensure compliance with relevant quality standards and management of Centacare Continuous Improvement Policy/Procedure/Register
- Support operational teams in quality and continuous improvement activities/initiatives/projects
- Ensure ongoing implementation and maintenance of continuous improvement processes
- Work within the Quality Risk and Governance Unit to enhance safe care and quality outcomes
- Apply data analytics to assess/measure current performance against quality standards, indicators, and frameworks
- Bachelor's degree in a relevant field (e.g., nursing, health, community services, social work, quality)
- Auditing qualification desirable but not essential
- High-level understanding of quality frameworks and standards (e.g., Human Service Quality Framework, NDIS Quality and Safeguarding Framework, Aged Care Quality Standards)
- Experience in a portfolio of aged care services, disability services, mental health services, or family and relationship services
- Demonstrated knowledge, skills, and experience in coordinating quality and continuous improvement methodology
- Demonstrated experience and capability to develop and sustain influential working relationships with stakeholders
- Sound analytical, problem-solving, written, reporting, and evaluation knowledge and skills
- Highly developed organisational and systems thinking skills
We offer a competitive remuneration package, including 12% superannuation and the option to salary package. We also provide flexible working arrangements aligned to our organisational policy.
As a valued member of our team, you will have the opportunity to work in a professional, supportive environment that recognises you as a person, not just an employee.
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout the RoleThe Quality Care and Continuous Improvement Coordinator will play a key role in supporting the development of systematic and evidence-informed measures to ensure that Centacare meets clients' needs, circumstances, and goals.The successful candidate will have a high level understanding of quality frameworks and standards, including the Human...
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Brisbane, Queensland, Australia Centacare Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a proud tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals and...
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Brisbane, Queensland, Australia Centacare Full timeAbout the RoleCentacare is seeking a highly skilled Quality Care and Continuous Improvement Coordinator to join our team. As a key member of our Quality Risk and Governance Unit, you will play a critical role in ensuring the delivery of high-quality services to our clients.The successful candidate will be responsible for coordinating quality and continuous...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a strong tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals...
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Brisbane, Queensland, Australia Archdiocese of Brisbane Full timeAbout CentacareCentacare is a leading not-for-profit organisation in Southeast Queensland, employing over 3000 people and volunteers across 200 locations. With a 60-year history, we have a strong tradition of responding to the diverse needs and aspirations of our communities.Our mission is to provide high-quality care and services that empower individuals...
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