Reservations Payment Specialist

22 hours ago


Derwent Park, Australia Grupo Mantra Full time

About the Role

We are seeking a detail-oriented and customer-focused individual to join our dynamic inbound contact centre team as a Reservations Payment Specialist. As a key member of our department, you will play a vital role in ensuring seamless payment experiences for our guests.

Key Responsibilities

  • Manage payment-related reporting procedures with precision and accuracy
  • Track and resolve payment issues with leisure, corporate, and travel agent bookings
  • Maintain exceptional customer service standards, providing a positive experience for our guests
  • Contribute to the team's success by sharing knowledge and best practices

What We Offer

  • A supportive and collaborative work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package
  • Discounted accommodation and food & beverage options at our hotels and resorts
  • Access to our esteemed Learn Your Way training academy

Requirements

  • A can-do attitude and strong work ethic
  • Comfortable using various systems simultaneously to achieve a seamless guest experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Proficiency in Microsoft Office and other software packages

Why Choose Us?

At Accor, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual looking for a rewarding career opportunity, we encourage you to apply for this exciting role.



  • Derwent Park, Australia Grupo Mantra Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...


  • Derwent Park, Australia Grupo Mantra Full time

    About Grupo MantraGrupo Mantra is a leading hospitality company with a portfolio of diverse brands, offering a wide range of services to its guests. With a strong presence in the industry, we strive to provide exceptional customer experiences and seamless booking processes.Job SummaryWe are seeking a detail-oriented and customer-focused Reservations Payment...


  • Derwent Park, Australia Grupo Mantra Full time

    Grupo Mantra is a prominent player in the hospitality sector, operating a diverse range of hotels and dining establishments across various locations. With a commitment to excellence, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Are you seeking a fulfilling career opportunity with a focus on...


  • Derwent Park, Australia Grupo Mantra Full time

    Grupo Mantra is a prominent player in the hospitality sector, operating numerous establishments across various locations. Our organization is committed to delivering exceptional service and experiences to our guests. Are you seeking a fulfilling career opportunity with a focus on work-life balance? Our Customer Care team is the perfect fit for you. We...


  • Derwent Park, Australia Grupo Mantra Full time

    Grupo Mantra is a prominent player in the hospitality sector, operating a diverse portfolio of hotels and dining establishments across various locations. Our organization prides itself on delivering exceptional service and creating memorable experiences for our guests. Are you seeking a fulfilling career opportunity that offers a balanced work schedule?...


  • Derwent Park, Australia Grupo Mantra Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our ALLRes and Guest Experience team as a Reservations Consultant. As a key member of our team, you will be responsible for providing exceptional experiences to our guests, whether it's pre- or post-stay at our hotels across the Pacific.Key ResponsibilitiesMake reservations...


  • Derwent Park, Australia Grupo Mantra Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...

  • Restaurant Host

    3 months ago


    Macquarie Park, Australia Eden Gardens Full time

    **Restaurant Host | DAYTIME** **Eden Gardens Sydney | Macquarie Park** - Oversee daily restaurant reservations, pre-assigning seating where necessary - Communicate with management regarding special orders, cake orders, special requests - responsible for conveying all such information to management - Anticipate guests’ needs, respond promptly and...

  • Restaurant Host

    4 months ago


    Macquarie Park, Australia Eden Gardens Full time

    **Restaurant Host | DAYTIME** **Eden Gardens Sydney | Macquarie Park** - Oversee daily restaurant reservations, pre-assigning seating where necessary - Communicate with management regarding special orders, cake orders, special requests - responsible for conveying all such information to management - Anticipate guests’ needs, respond promptly and...

  • Restaurant Host

    3 months ago


    Macquarie Park, Australia Eden Gardens Full time

    **Restaurant Host | DAYTIME** **Eden Gardens Sydney | Macquarie Park** - Oversee daily restaurant reservations, pre-assigning seating where necessary - Communicate with management regarding special orders, cake orders, special requests - responsible for conveying all such information to management - Anticipate guests’ needs, respond promptly and...


  • Derwent Park, Australia Grupo Mantra Full time

    Revenue Analyst OpportunityAccor, a world leader in the hotel industry, is seeking a skilled Revenue Analyst to support the Regional Commercial Performance teams. This role will be based in our Gold Coast office, located in Surfers Paradise.Key ResponsibilitiesDevelop and execute revenue management strategies for the Apartments and Leases business, aligning...


  • Derwent Park, Australia Grupo Mantra Full time

    Grupo Mantra is a prominent player in the hospitality sector, operating across multiple regions with a diverse portfolio of hotels and dining establishments. Our organization prides itself on delivering exceptional service and creating memorable experiences for our guests. As a Group Sales Executive, you will be an integral part of a dedicated and...


  • Derwent Park, Australia Grupo Mantra Full time

    Grupo Mantra is a prominent player in the hospitality sector, operating across numerous countries with a diverse portfolio of hotels and dining establishments. Our integrated hotel ecosystem includes luxury and premium brands, mid-range and budget options, unique lifestyle concepts, entertainment venues, and various hospitality services. With a workforce...


  • Derwent Park, Australia Grupo Mantra Full time

    Grupo Mantra is a prominent player in the hospitality sector, operating across various regions with a vast network of hotels and dining establishments. The organization boasts a diverse portfolio that includes luxury and upscale brands, mid-range options, and unique lifestyle concepts, alongside venues for entertainment and leisure activities. With a...


  • Torrens Park, Australia Maxima Full time

    **About Maxima Recruitment Services** **The Position** **Horticulture Specialist** The horticulture specialist will be a part of councils Parks & Sports Ground Team providing efficient horticulture knowledge and experience. - 3-month contract - Edwardstown - $44- $46 (depending on your skills and experience) - Fulltime hours - 9 day...

  • Enrolled Nurse

    20 hours ago


    Osborne Park, Australia Silver Chain Group Limited Full time

    {"title": "Community Enrolled Nurse", "subtitle": "Join our team of dedicated healthcare professionals", "content": "Silver Chain Group Limited is seeking an experienced Enrolled Nurse to join our Home Care Package service in Osborne Park. As a Community Enrolled Nurse, you will provide high-quality care to our clients in their homes, working under the...


  • Carole Park, Australia BreatheSafe Full time

    **About us**: BreatheSafe are a proud Australian company that strives to develop, manufacture and sell world leading dust control and air quality solutions to any industry that is exposed to dust or airborne contaminant, both locally and internationally. As we expand our operations both nationally and internationally, we are seeking an experienced Accounts...

  • Receptionist

    3 months ago


    Chirnside Park, Australia Heritage Retreat & Day Spa Full time

    **Responsibilities**: - Greet and welcome guests upon arrival, ensuring a friendly and professional demeanor at all times. - Provide information about the retreat centre services, and activities to guests, answering their inquiries and directing them appropriately. - Maintain the reception area, ensuring it is clean, organized, and visually appealing. -...


  • Wetherill Park Dc, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Wetherill Park Dc - New South Wales**Salary**: $75,000.00 - $80,000.00 Yearly **Reference**: - BH-25847**The Company** This national organisation has a solid history of growth over the last 30 years. They have a reputation for quality products and high level of service,...

  • Front of House Staff

    14 hours ago


    East Victoria Park, Australia The Ghan Hookah Lounge Full time

    **Job Overview**: The Ghan Hookah Lounge is seeking a friendly, energetic, and customer-focused Front of House Staff Member to join our dynamic team. As the face of our lounge, you will be responsible for welcoming guests, managing reservations, and ensuring exceptional customer service. Your role will include preparing and serving beverages, taking orders,...