Customer Experience Expert

20 hours ago

Maroochydore, Queensland, Australia beBeeCommunication Full time $40,000 - $55,000

Job Title: Customer Experience Expert

Key Responsibilities:
  • Deliver exceptional customer service via phone, email, or chat.
  • Provide timely and effective solutions to customer inquiries and concerns.
Requirements:
  • Strong communication and problem-solving skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Familiarity with contact center software and technology.
Benefits:
  • Competitive hourly rate and incentives.
  • Ongoing training and development opportunities.
  • Hybrid/work from home options available.
Work Environment:

Our contact center is located in Maroochydore CBD, close to transport, shopping, and food options. We offer a supportive and inclusive work environment where everyone is welcome and valued.

What Our Team Members Say:

"I love the social connectivity I have with my team and the support I receive from our leaders." - Cameron, Customer Service Representative

"The extensive written instructions and willingness of colleagues to help make this role enjoyable." - Samantha, Customer Service Representative

"I feel supported and respected in this workplace, which is truly impressive." - Mika, Customer Service Representative

Eligibility:
  • Hold current Australian Citizenship.
  • Be willing and eligible to obtain a security clearance.
  • Have lived in Australia for the last 5 consecutive years.

We believe that diversity and inclusion are essential to our success. We provide an equal opportunity employer and celebrate individual differences.

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