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Customer Experience Representative

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Maroochydore, Queensland, Australia beBeeCustomer Full time $60,000 - $75,000
About the Role

Our purpose is to create better health for better lives. We build stronger community connections, deepen trust, and deliver personalized support through cross-functional teams based on geographical areas.

We tailor experiences to local needs, creating lasting relationships and more meaningful work. Our local teams make a real impact in their communities.

Key Responsibilities
  • Connect our products and services with the local community.
  • Provide end-to-end support across multiple channels: in-store, over the phone, in the community, or via messaging.
  • Solve everyday challenges, adapt quickly, and keep customers at the heart of everything.

The six key magnets that drive our ambitions include people, trust, customer, growth, value, and health.

About You
  • You're a multitasker who supports customers across messaging, face-to-face, and phone channels.
  • You're passionate about serving your local community and growing lasting customer relationships.
  • Self-motivated and results-driven, you take pride in delivering the right solutions with accuracy and care.
  • You're diligent and detail-oriented, ensuring every interaction is accurate, every product or service is the right fit, and your customers' privacy is always protected.
  • A true team player, you're open to stepping outside your role to support peers and explore new ideas - all to better serve the community.
Why You'll Love It Here
  • Flexible Working: Work in-store, from home, or out in the community depending on business requirements.
  • Growth Opportunities: Access skills development, career pathways, and chances to innovate within our organization.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.