Strategic Technical Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeSolution Full time $120,000 - $140,000
Expert Solutions Advisor

Our company is seeking a skilled Expert Solutions Advisor to collaborate with our business development team. As a senior technical expert, you will work closely with clients to understand their requirements and demonstrate our solution's value proposition.

You will be the technical authority on our platform and provide in-depth knowledge of implementation, performance, security, and data analytics. Your ability to convey complex concepts to both technical and non-technical audiences will be essential in reassuring clients and influencing stakeholders.

With a keen interest in helping drive the product forward, you will take a proactive approach in designing customized solutions that meet client needs. You will also work closely with Product, Engineering, and Customer Success teams to ensure smooth handover and implementation of solutions.

A key aspect of this role will be gathering and sharing market insights to influence product roadmaps and strategic sales approaches. Additionally, you will conduct training sessions and workshops for internal teams and partners to enhance their understanding of our solutions.

Key Responsibilities
  • Collaborate with sales teams to understand customer requirements and tailor presentations to effectively communicate our value proposition.
  • Provide deep technical knowledge and insights about our platform, including integrations, data flows, and analytics capabilities.
  • Architect and design customized solutions to meet customer needs, leveraging our suite of products.
  • Act as a trusted advisor to prospects and clients, understanding their business challenges and positioning our solutions effectively.
  • Work closely with cross-functional teams to ensure seamless solution delivery.
Requirements
  • Minimum 5 years of experience in a presales, solutions consulting, or related customer-facing technical role within the SaaS industry.
  • Proficiency in web and app technologies, including HTML, CSS, JavaScript, and APIs. Familiarity with data analytics and visualisation tools.
  • Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Proven ability to analyse complex customer requirements and design effective solutions.
Benefits

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. Our virtual onboarding program ensures a smooth transition into your new role. We offer flexible work arrangements, generous paid time-off policies, and opportunities for growth and professional development.

Nice-to-Haves
  • Strong understanding of Martech space, digital experience analytics, customer journey mapping, and UX and customer journey optimisation.

  • Strategic Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $100,000 - $150,000

    **Role Overview**We are seeking a highly skilled and dedicated individual to join our team as a Strategic Client Advocate. This role will play a vital part in ensuring the success of our clients, working closely with cross-functional teams to deliver exceptional outcomes.**Key Responsibilities:**Collaborate with sales teams to drive business growth and...

  • Strategic Technical Consultant

    2 weeks ago

    Sydney, New South Wales, Australia beBeeBusiness Full time $180,000 - $250,000

    Job DescriptionThe Solutions Engineering team serves as the primary technical resource and internal advocate for all customers.Through consultative engagement, they identify customer challenges and business requirements, leveraging product expertise to propose solutions that meet needs.As trusted technical advisors, they work closely with customers to help...

  • Regional Technical Advocate

    2 weeks ago

    Sydney, New South Wales, Australia Bebeeleader Full time

    Technical Leadership OpportunityWe are seeking a Technical Leader to join our team in South East Asia. In this role, you will be responsible for owning the technical engagement in pre-sales opportunities and building trusted advisor relationships with customer technical teams.You will advocate for Atlassian solutions, understanding and positioning them in...

  • Strategic Product Advocate

    2 weeks ago

    Sydney, New South Wales, Australia beBeeMarketing Full time $120,000 - $160,000

    Job Title:Product Marketing ManagerKey Responsibilities:Engage with customers to assess and pre-qualify our switchgear products and manufacturing capabilitiesLead initiatives to introduce and promote new technologies, such as Econiq and IGA, to targeted client sectors and consultantsConduct early technical discussions with consultants and end customers to...

  • Senior Client Technical Advocate

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $118,000 - $148,000

    Strategic Technical Liaison OpportunityThe role of Strategic Technical Liaison is pivotal in driving the success of our organization. As a key member of our team, you will be responsible for fostering and maintaining robust relationships with assigned clients, acting as their trusted technical advisor and primary resource for technical issues and...

  • Cloud Intelligence Technical Account

    2 weeks ago

    Sydney, New South Wales, Australia Alibaba Full time

    The Technical Account Manager (TAM) is the only front-line customer facing support role within the services organization. TAM among other things, is responsible for the overall growth, quality, and satisfaction of the customer's services relationship;TAM is the customer's advocate within Alibaba Cloud and works closely with the Alibaba Cloud teams to ensure...

  • Advocate

    3 weeks ago

    Sydney, New South Wales, Australia RSL LifeCare Limited Full time

    At our core, RSL Life Care provides care and services to veterans and seniors who live in our communities or are receiving support at home.Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.This is an...

  • Strategic Customer Advocate

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $120,000 - $140,000

    Job Description:We are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for managing a portfolio of strategic and enterprise customers in the Asia Pacific region.The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong...

  • Advocate For Children And Young People

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Communities And Justice Full time

    Division: Advocate for Children & Young People- Location: Sydney, NSW, AU, 2000- Req ID: 76624**Advocate for Children and Young People**- **Senior Executive Band 2 - Competitive Remuneration on Offer**:- **This is a statutory appointment in accordance with the Advocate for Children and Young People Act 2014**The Advocate for Children and Young People (the...

  • Strategic Enterprise Architect

    1 week ago

    Sydney, New South Wales, Australia Bebeeenterprise Full time

    Job Description:We are seeking a seasoned and visionary Enterprise Architect to join our growing Strategic Pursuit team in the APAC region.This is a high-impact, customer-facing role that blends deep technical expertise with strategic business insight.You will act as a trusted advisor to C-level stakeholders, helping them align technology investments with...