
Reservations Leader
2 days ago
We are seeking a skilled and experienced Reservations Manager to join our team.
The successful candidate will be responsible for supervising, supporting, and training reservations team members, ensuring that standards and procedures are observed to provide a consistent, high level of service to guests.
This is a dynamic and fast-paced role that requires strong problem-solving skills, excellent communication skills, and the ability to thrive in a challenging environment.
- Responsible for overseeing the day-to-day operations of the reservations team, including managing bookings, handling customer inquiries, and resolving issues.
- Maintains accurate records of special accounts, travel agency statistics, and other relevant data to inform sales strategies.
We offer a range of benefits to support your career growth and well-being, including:
- Discounted accommodation and food and beverage options across our global network.
- Complimentary dry cleaning and car parking services.
- Award-winning employee assistance program.
- Opportunities for professional development and career advancement.
In addition to a competitive salary and benefits package, we offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A recognition and reward program for outstanding performance.
To be successful in this role, you will require:
- Previous experience in hotel reservations or a related field.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic environment.
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