Reservations Operations Director

16 hours ago

Sydney, New South Wales, Australia beBeeRevenue Full time $88,000 - $120,000
Key Leader in Reservations Department

The Reservations Manager is a key leader within the team, responsible for overseeing the daily operation of the reservations department.

This role ensures a seamless guest booking experience, maximizes room revenue, and supports the hotel's overall sales and revenue strategies.

The ideal candidate is an experienced hospitality professional with a proven ability to lead a team, implement revenue strategies and provide an exceptional guest experience.

Responsibilities include leading, coaching, motivating and developing our large on site reservations team, focusing on quality assurance, call and email conversion, voice sales effectiveness, sell out and upsell efficiency.

Maintain Global standards on reservation related areas (Market code, profile, data field) and work closely with the Worldwide Reservations Office and Corporate teams.

Be involved in revenue management decisions such as inventory management, distribution channel management, overbooking and weekly 21 day forecasting.

Actively drive sales for the Hotel by maintaining business relationships with travel agents, corporate and leisure business.

Work closely with other departments on a day to day basis including Sales and Front Desk.

  • Reservations Operations Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeAdministrative Full time $55,000 - $75,000

    Job Title: Reservations CoordinatorWe are seeking a highly organized and communicative reservations coordinator to join our team in Sydney. The successful candidate will be responsible for reporting to the reservations manager and supporting day-to-day booking operations, ensuring a smooth and professional process for guests booking reservations and...

  • Assistant Reservations Manager

    5 days ago

    Sydney, New South Wales, Australia Sofitel Full time

    **Company Description** Live the French Way. Discover the Sofitel Darling Harbour.**Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.**Job Description** Benefits, Rewards,...

  • Group Reservations Coordinator

    4 days ago

    Sydney, New South Wales, Australia beBeeCommunication Part time $60,527 - $84,141

    Travel Experience SpecialistWe are seeking a Travel Experience Specialist to join our team. As a key member of our reservations department, you will play a vital role in delivering exceptional travel experiences for our guests.Key Responsibilities:Collaborate with the Director of Sales to oversee the reservations process, focusing on group and event...

  • Reservations Agent

    4 days ago

    Sydney, New South Wales, Australia Parkroyal Darling Harbour Full time

    Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific.We have an exciting opportunity for a Full Time Reservations Agent to join our enthusiastic...

  • Reservations Manager

    5 days ago

    Sydney, New South Wales, Australia Ihg Full time

    **About us**Travel is a journey. At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty....

  • Reservations Team Leader

    7 days ago

    Sydney, New South Wales, Australia Crowne Plaza Hotels & Resorts Full time $60,000 - $80,000 per year

    As a Reservations Team Leader, you'll be the first connection in a guest's journey — ensuring every detail of their booking is seamless, professional, and personal. From FIT to group bookings, you'll play a vital role in creating memorable moments before guests even arrive. This role blends service, systems, and precision — perfect for someone who's...

  • Reservations Coordinator

    4 days ago

    Sydney, New South Wales, Australia beBeeReservations Full time $72,000 - $84,000

    Job Title: Central Reservations AgentWe are seeking an experienced professional to manage all reservations for multiple brands.The ideal candidate will have a strong understanding of hospitality operations and the ability to maintain accurate records.Key Responsibilities:Manage all reservations for multiple brandsProvide exceptional customer service to...

  • Reservations Professional

    5 days ago

    Sydney, New South Wales, Australia beBeeReservationist Full time $90,000 - $120,000

    Key Reservations RoleIn this pivotal position, you will be the mastermind behind every room booking, connecting with guests across multiple channels while ensuring seamless service from the very first touchpoint.You'll have full ownership of the reservations process, working closely with the Reservations Manager, Revenue, Operations, and Finance teams to...

  • Reservations Agent

    4 days ago

    Sydney, New South Wales, Australia Daydream Island Resort Full time

    Daydream Island Resort are seeking a full-time Reservations Sales Agent to join our small and close-knit Sales, Marketing, Reservations and Revenue team based **off-resort** in the NSW Chatswood office.**Position Overview**:Accurately and efficiently receive and process guest reservations whilst observing policies and procedures for Daydream Island Resort....

  • Reservations Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeHotel Full time $60,000 - $90,000

    As a vital team member, the Reservations Manager plays a pivotal role in delivering exceptional guest experiences and driving revenue growth.Key ResponsibilitiesSupervise and support the Reservations Team to ensure high standards of service delivery, fostering collaborative relationships with colleagues.Establish strong connections with guests, travel...