Exceptional Experience Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Opportunity

Create exceptional experiences for customers and drive loyalty in a dynamic retail environment.

Main Responsibilities:
  • Deliver high-quality customer service and build meaningful relationships.
  • Manage multiple appointments and handle complex queries with ease.
  • Connect customers to the wider team across all touchpoints and foster strong relationships with internal and external stakeholders.
Key Requirements:
  • Demonstrated experience in delivering excellent customer service and managing multiple appointments in fast-paced retail or hospitality settings.
  • Proven ability to establish and maintain strong connections with customers and stakeholders, effectively communicating across various platforms.
  • Experience handling intricate interactions and remaining composed under pressure, with proficiency in using digital tools for service bookings and transactions.

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