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Exceptional Customer Experience Leader
2 weeks ago
We are seeking a dedicated and skilled professional to join our team as a Store Manager. This is an exciting opportunity for someone who is passionate about leading teams and delivering exceptional customer experiences.
About the RoleThe successful candidate will be responsible for providing inspirational leadership, driving positive engagement, and building a culture of high performance among their team members. They will also be expected to develop, coach, and mentor their team in delivering exceptional customer experiences each and every time.
Key Responsibilities:- Provide inspirational leadership and drive positive engagement among team members.
- Develop, coach, and mentor team members in delivering exceptional customer experiences.
- Lead the team in operational excellence by executing the company strategy and contributing towards the organisation's growth and profitability.
- Ambition to drive the highest level of results through coaching, mentoring, and integrity.
- Innate ability to craft a welcoming and highly energized atmosphere for customers and team members.
- An encouraging leader who can optimally prioritize time to improve results, handle customer outcomes, and business expectations.
- Competitive remuneration and employee discounts.
- $80 monthly credit and 25% off Optus products and unique shopping discounts with retail partners.
- Paid Connected Day each year to focus on culture, family, health, community, or whatever's important.
- Inclusive paid parental leave (up to 14 weeks for primary caregivers).
- Direct your own development and build future-ready skills with industry-focused micro-credentials.
- Build meaningful connections through employee-led networks and diversity initiatives.
- Flexible working arrangements.
We value diversity and say 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support, please let us know.