Exceptional Customer Support Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $91,200 - $118,192

We are seeking a talented Exceptional Customer Support Specialist to join our team. This role is perfect for someone who is passionate about delivering exceptional customer experiences and has a solid understanding of customer service processes.

Job Description

In this role, you will be responsible for providing day-to-day support to high-value customers via written and verbal channels. You will work closely with internal teams to deliver a differentiated customer experience and champion the voice of our customers to identify opportunities for growth.

About Our Team

Our team is passionate about fostering a culture of excellence where every employee has the opportunity to grow and thrive. We value diversity, inclusion, and flexibility in the workplace and offer a range of benefits that reflect these values.

Required Skills and Qualifications
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Excellent communication and problem-solving skills
  • A solid understanding of customer service processes and drivers of customer experience success
Benefits
  • Diverse and inclusive workplace culture
  • Mix of in-office and remote working
  • Learning and career development opportunities
  • Generous leave policies, including 16 weeks paid primary carers leave and 12 weeks paid secondary carers leave
Others

We are looking for someone who is passionate about customer excellence and has a solid understanding of customer service processes. If you have a strong desire to make a real difference in people's lives and are excited about joining a dynamic team, we would love to hear from you

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