Exceptional Customer Experience Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $48,000 - $64,000
Exceptional Customer Experience Specialist

We are seeking a skilled and enthusiastic professional to join our team as an Exceptional Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences through various channels.

About the Opportunity

This is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and knowledge in customer service, sales, and teamwork.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and face-to-face interactions
  • Process sales and service transactions efficiently and accurately
  • Promote products and services through up-selling and cross-selling opportunities
  • Assist customers with mail lodgements and associated costs
  • BUILD STRONG RELATIONSHIPS WITH CUSTOMERS BY UNDERSTANDING THEIR NEEDS AND PREFERENCES
About You

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should also have experience in customer service and/or cash handling, with a passion for delivering exceptional customer experiences.

How We'll Support You

We invest in your growth and development through training and career progression opportunities, prioritizing your wellbeing and recognising and rewarding your contributions to our success.

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