Event Floor Services Director

1 month ago

Adelaide, South Australia Adelaide Convention Centre Full time
Key Responsibilities:
  • Supervise and coordinate all aspects of Events within established AVM 5 star service standards.
  • Maintain outstanding guest relations and open communications with all relevant departments.
  • Liaise and coordinate with clients in regard to their specific requirements, ensuring the success of their event.
  • Oversee the scheduling of Senior Event floor staff for their specific weekly shifts.
  • Administrate and coordinate all operations of Event Floor Services.

This role offers a rewarding long-term career opportunity for a committed, performance-driven professional. You will work at the centre of the business events community.

The Event Floor Services Director is responsible for planning and executing Event Floor Services Department operations, staff management, and supervision in line with established procedures. The successful candidate will liaise with clients to ensure the success of their event and develop staff through coaching and mentoring.

About You:
  • You possess thorough knowledge and experience running in-house and outdoor events associated with large corporate events, especially conferences and banquet catering in a similar corporate-style venue.
  • You have exceptional food and beverage service and bar operation skills, with the ability to lead, coach, and motivate others in the practical application of these skills.
  • You have excellent communication, time management, and problem-solving abilities.
  • You have a sound knowledge of the local, national, and international events industry, SA infrastructure, and tourist attractions.
  • You are an expert in the Hospitality business, including customer relations, 5-star service, liquor licensing regulations, quality systems particularly HACCP, and other operational requirements.
  • You possess the interpersonal skills and commanding physical presence to be the 'face / maitre d' of the venue.
  • You have well-developed problem-solving and decision-making abilities.
  • You are unwavering in your attention to detail.
  • You have advanced interaction skills at all levels, including dealing professionally with national and international clients, V.I.P's, and AVM staff at all levels.
  • You are an innovative thinker, able to initiate, implement, and adapt to change.
Culture & Benefits:
  • $85,000 - $110,000 per annum (depending on experience)
  • Mixture of day and night shifts
  • No split shifts
  • Laundered uniforms at no cost to you
  • Discounted city car parking
  • State government superannuation

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