Customer Service and Sales Expert for Tasmania

3 days ago


Launceston, Tasmania, Australia Telstra Full time
Job Title

Customer Service and Sales Expert for Tasmania

Company Overview

Telstra is a leading telecommunications company dedicated to building a connected future. As a Customer Service and Sales Expert, you will play a crucial role in delivering exceptional customer experiences.

Estimated Salary

$60,000 - $80,000 per year, depending on experience

Job Description

We're looking for an experienced professional who can thrive in a fast-paced environment

As a Retail Sales Consultant, you will be passionate about delighting Telstra's customers through outstanding customer service. You will achieve this by providing an exceptional in-store customer journey, empowering customers by identifying the products and services they need to transform their telecommunications experience.

You will work closely with customers to understand their needs, provide expert advice, and offer tailored solutions to meet their requirements. Your ability to solve complex problems and communicate effectively will be essential in ensuring customer satisfaction.

Required Skills and Qualifications
  • Experience in a customer-facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • The ability to speak fluently in another language is highly advantageous
Benefits
  • Variety of flexible working arrangements
  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In-Store Mentor and Support
  • A highly rewarding sales environment
  • Corporate discounts and benefits
Additional Details

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.



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