Claims Management Specialist
1 week ago
A key role in our team requires a collaborative mindset to drive success.
About the Team:
We offer strategic advice and support to our members, customers, and business. Our team works across various areas, from workers compensation to public liability insurance.
Coles Group Team Cover is focused on minimizing workplace injuries and ensuring that our members return home safely every day.
As a Claims Support Officer, you will assist with claim management, focusing on efficient administration to enable claims officers to provide excellent customer service and make informed decisions.
Key Responsibilities:
- Establish new claims within the system
- Ensure accurate documentation is scanned and uploaded to SIMS for decision-making
- Process accounts and provide daily administrative support to the Claims Team
- Undertake tasks and projects as requested by the Central Operations Manager
About You and Your Skills:
- Strong written and verbal communication skills
- Excellent planning and organizational skills
- Team-oriented and customer-focused
- Proficient in Microsoft Office suite of products
- Experience with electronic information management systems
- Claims management information systems
- Variety of in-house databases
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