Claims Management Specialist

4 days ago


Sydney, New South Wales, Australia beBeeClaimsManagement Full time $120,000 - $150,000
Claims Management Specialist

We're seeking an experienced Claims Management Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the effective management of claims from validation to finalisation.

  • Key Responsibilities:
  • Ensure and maintain knowledge of current legislation and how it impacts claims management, applying sound decision-making to all claims and consistently making liability decisions of increasing complexity at claims lodgement and throughout the life of the claim.

  • Support capability development by coaching less experienced members of the team in claims management best practices.

  • Manage a portfolio of claims from validation to finalisation within authority levels and ensure that clients are kept informed as per communication requirements.

  • Review claims and authorise payments for other team members within allocated authority, ensuring adherence to AAL standards to minimise leakage and increased cost of claim.

Requirements

To succeed in this role, you will need:

  • Essential Skills and Qualifications:
  • Experience in large loss claims with at least 3 years of experience.

  • Meet specific technical capability and competence standards required for professional progression within AAL, including submission of a portfolio of supporting evidence (for AAL employees only).

  • Experience in handling highly complex claims management processes and procedures across various general insurance product lines gained in a complex matrixed general insurance organisation.

Benefits

As a Claims Management Specialist, you can expect:

  • Inclusive Culture:
  • Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day.

  • Flexible Work-Life Balance:
  • Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.

  • Career Development:
  • Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

  • Financial and Well-being Perks:
  • Enjoy discounts on products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program.

About Our Culture

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are welcomed and valued for the perspectives and talents they bring to work. We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.



  • Sydney, New South Wales, Australia Advent Claims Australia PL Full time

    **About Us**Advent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD.**What We Offer**-...


  • Sydney, New South Wales, Australia Advent Claims Australia PL Full time $90,000 - $120,000 per year

    Advent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...


  • Sydney, New South Wales, Australia beBeeClaims Full time $94,790 - $118,715

    Claims Management SpecialistWe are seeking a professional Claims Management Specialist to join our team in Sydney. This role involves managing end-to-end processes for a mixed portfolio of insurance claims, conducting accurate reserving and investigating claims.Responsibilities:Manage a portfolio of general insurance claims for local government clients,...


  • Sydney, New South Wales, Australia beBeeClaimsmangement Full time $90,000 - $120,000

    Claims Management SpecialistWe are seeking a Claims Management Specialist to manage claims, collections, and credit resolutions efficiently.The ideal candidate will collaborate with warehouses, vendors, and logistics teams to ensure seamless operations.This role involves taking ownership of national claims processing, working closely with warehouses,...


  • Sydney, New South Wales, Australia beBeeClaims Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to manage end-to-end processes for a mixed portfolio of claims. This role is integral to the delivery of claims management services to clients.Key Responsibilities:Manage end-to-end processes, including reserving, investigation, cost management, and negotiation with third parties.Build rapport...


  • Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

    Claims Management Specialist RoleThe Claims Management Specialist plays a critical role in delivering effective claims management across the business.Reporting to the Manager, this national role is based at North and provides coverage across both Osborne, South Australia, and West in Henderson, Western Australia.Provide claims advice and support across the...

  • Claims Specialist

    1 week ago


    Sydney, New South Wales, Australia beBeeClaims Full time $77,536 - $116,212

    Claims Specialist Role OverviewThe Claims Specialist position involves assessing and managing claims to ensure efficient processing.Key Responsibilities:Assess and manage complex accident, death, terminal illness, trauma, and income protection products in accordance with policy and procedures, company standards, and relevant legislation.Manage all claims,...

  • Claims Specialist

    5 hours ago


    Sydney, New South Wales, Australia beBeeclaims Full time $90,000 - $130,000

    Claims SpecialistWe're seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you'll be responsible for assessing and managing a portfolio of Retail Income Protection claims.Your primary objective will be to conduct thorough claim assessments, leveraging your understanding of relevant legislations and guidelines. You'll also have the...


  • Sydney, New South Wales, Australia beBeeCoaching Full time $180,000 - $250,000

    Claims Management ExpertThe role encompasses leading a team of skilled claims specialists to deliver best practice claims management and exceptional customer service.Key Responsibilities:Team LeadershipProviding ongoing coaching, support, and development to enhance individual and team performance.Oversight of key performance indicators and workflow, ensuring...

  • Claims Specialist

    7 days ago


    Sydney, New South Wales, Australia beBeeClaims Full time $102,441 - $114,548

    Claims SpecialistWe are seeking a skilled Claims Specialist to manage a diverse range of workplace injuries across NSW.This role involves strategically managing claims and collaborating with stakeholders to support injured workers in safely returning to work.Key responsibilities:Manage claims from initial assessment through to resolution.Develop and...