Claims Management Specialist
3 days ago
The role encompasses leading a team of skilled claims specialists to deliver best practice claims management and exceptional customer service.
Key Responsibilities:
- Team Leadership
- Providing ongoing coaching, support, and development to enhance individual and team performance.
- Oversight of key performance indicators and workflow, ensuring efficient claims processing while collaborating with specialist functions to achieve high-quality outcomes.
- Championing the company values and culture, fostering engagement, and acting as a role model for excellence.
- Collaboration and Quality Assurance
- Partnering with quality assurance to address training needs across technical, systems, product, and soft skills, ensuring continuous learning and improvement.
- Maintaining compliance with relevant regulations and policies, actively reporting and resolving issues, cultivating strong stakeholder relationships, providing feedback on supplier performance, and driving cross-functional collaboration to support business objectives.
Benefits and Requirements
- Detailed Job Description Available Upon Request
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