Housing Services Coordinator

6 days ago


Bathurst, Australia Housing Plus Full time

About Housing Plus

Housing Plus is a leading regional Tier 1 community housing provider with a proud 40-year history. We are known for our client-centred approach to tenancy and property management services in the Central West and Western regions of NSW.

Our Mission

We are dedicated to providing safety, comfort, housing and support for our communities. Our commitment to excellence ensures we offer a wide range of housing solutions, including social, affordable, and specialist accommodation, tailored to meet the unique needs of individuals and families.

About the Role

We are seeking an organised, detail-oriented and customer service-focussed administrator to join our Housing Services team. This is a part-time position, working 19 hours per week and can be based from our Bathurst or Orange offices.

Key Responsibilities

  • Deliver high quality and professional support including business and administrative services to staff, clients and applicants in accordance with Housing Plus's objectives, values, operating policies and procedures, government policy and statutory requirements.
  • Regularly update internal record management and government departments of changes to information for Housing Plus clients.

Requirements

  • A minimum of 2 years' experience in an administrative, financial and/or customer service role.
  • Strong numeracy/financial skills.
  • Excellent communication and relationship management.
  • A logical and analytical approach to problem solving.

Desirable Qualifications

  • Experience working with vulnerable client groups and understanding of the needs of people on low incomes.
  • Prior experience in government, not-for-profit or community organisations.
  • Experience within social housing.
  • An understanding of government benefits and processes.

What We Offer

  • A chance to make a significant contribution to our organisation and community.
  • The opportunity to be part of a dedicated team who are passionate about what they do.
  • Learning and development opportunities.
  • Health and well-being program.
  • Reward and recognition.
  • Salary packaging.

Classification and Salary

The Housing Services Administrator Support is classified as a Level 3.1 under the SCHADS Award, which equates to $74,002 gross per annum (full-time equivalent). This will increase on an annual basis in line with the pay points in the Award.



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