Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Attendant at Panthers Bathurst. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service to our members and guests across our beverage and catering teams.
Key Responsibilities- Customer Service: Provide high levels of customer service to our members and guests, ensuring a welcoming and inclusive experience.
- Food and Beverage Replenishment: Ensure effective replenishment of food and beverage products to maintain a high standard of service.
- Keno Operator and Cashier: Work as a Keno Operator and Cashier, handling cash transactions and providing excellent customer service.
- Cash Handling: Maintain accurate and efficient cash handling procedures, adhering to company policies and procedures.
- Floor Maintenance: Maintain floor cleanliness, including table clearing, glass and plate collection, and general cleaning duties as required.
- Experience: Minimum 1-year experience in a similar role, preferably in the hospitality or customer service industry.
- Customer Service Skills: Proven track record of providing exceptional customer service, with a strong focus on resolving customer complaints and issues.
- Certifications: RSA and RCG Certificates are essential, with TAB Corp Basics Certificates highly desirable.
- Communication Skills: Excellent written and verbal communication skills, with the ability to work effectively in a team environment.
- Attention to Detail: Strong attention to detail and problem-solving skills, with the ability to work accurately and efficiently in a fast-paced environment.
Panthers Bathurst is an Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. We encourage Indigenous Australians to apply for this exciting opportunity.
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