Sales Operations Coordinator
21 hours ago
Key Responsibilities:
* Serve as the first point of contact for customer communication, handling issues, complaints, and inquiries within agreed time frames.
* Act as the voice of the customer and sales team when interacting with the central Order Fulfillment team.
* Liaise between various internal divisions and maintain positive relationships to ensure smooth customer experiences.
* Assist Account Managers in managing MOI Opportunities and MIF analysis.
* Prepare customer reports and maintain opportunity data using Salesforce.
* Follow up on customer orders, create customer presentations, quotations, tenders, and proposals.
* Assist with entering and closing quotes and orders using the CPQ system.
* Handle general administration tasks (e.g., filing, meeting minutes, travel requests).
Requirements:
* Experience working in a business-to-business sales environment.
* Good customer care and team development skills.
* A high level of computer skills using Microsoft Office.
* Excellent administrative, organisational, and problem-solving skills.
What We Offer:
* Paid Parental Leave
* Purchased Leave Scheme
* Participation in our RedE recognition program
* Free income protection cover
* Wellness program
* Novated leasing
Employment Type
Permanent
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