ServiceNow Strategic Platform Lead

7 days ago


Canberra, ACT, Australia beBeeServicenow Full time $180,000 - $240,000
Job Title:

Servicenow Platform Architect

About the Role:
  • We seek a Servicenow expert with exceptional analytical and leadership skills to drive platform strategy and development.
Key Responsibilities:
  1. Design, develop, and deploy Servicenow solutions, strategies, and operational processes across the platform.
  2. Lead upgrades, automation initiatives, integrations, and advanced reporting/analytics solutions to enable data-driven decision-making.
  3. Champion best practices in Servicenow and associated tools to ensure consistent, scalable, and high-quality implementation.
  4. Maintain SOPs, process documentation, and guidelines for operational excellence and governance.
  5. Deliver actionable insights through reporting dashboards and analytics for business and IT stakeholders.
  6. Collaborate with cross-functional teams and leadership to align platform strategy with business objectives.
  7. Mentor and guide teams on Servicenow, reporting, and operational best practices.
Our Culture:
  • You will be part of a diverse collective of professionals who value collaboration and innovation.
  • Enjoy a positive work-life balance in our hybrid working environment.
  • Achieve career growth through numerous learning and development opportunities.
  • Access 250,000 courses and external certifications to support your professional development.


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