Customer Support Specialist

3 weeks ago


Sydney, New South Wales, Australia Philips Full time

About the Role

We are seeking a skilled Customer Support Specialist to join our team in Central West NSW. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring the smooth operation of our medical equipment.

Key Responsibilities

  • Provide technical support and maintenance services to customers, including corrective and preventative maintenance, commissioning, and installation of equipment.
  • Actively participate in the sales process, providing expert technical support throughout the customer relationship lifecycle.
  • Manage and resolve technical escalations, ensuring all stakeholders are updated on progress according to company process.
  • Provide best-in-class service to customers, minimizing downtime and ensuring the highest level of customer satisfaction.
  • Maintain a high level of knowledge through ongoing training and development, staying up-to-date with new technologies relevant to the role.

About Philips

We are a health technology company dedicated to improving the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation in medical imaging, information, and monitoring systems.



  • Sydney, New South Wales, Australia Show Support Full time

    Event Support SpecialistAt Show Support, we're looking for a skilled Event Support Specialist to join our team. As an Event Support Specialist, you will be responsible for setting up audio and vision systems for events. This role requires manual physical work and heavy lifting, so you'll need to be comfortable with that. You'll also need to wear steel cap...


  • Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a leading provider of home appliance repair services, and we're seeking a skilled Customer Experience Specialist to join our Sydney team.Key Responsibilities:Repair and fully test the operation of home appliances to ensure customer satisfactionDevelop and maintain superior product knowledge through...


  • Sydney, New South Wales, Australia Spaceship Full time

    At Spaceship, we're dedicated to transforming the way people think about and invest their money. Our mission is to make investing easy for everyone, and we're looking for a talented Customer Support Specialist to join our team.The Customer Support Specialist will play a crucial role in developing trust with our customers, providing exceptional support, and...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    Customs Support SpecialistPATH4 Group is seeking a skilled Customs Support Specialist to join their team. As a Customs Support Specialist, you will be responsible for providing administrative support to the customs brokerage team.Main Responsibilities:Data entry of shipping informationObtain documents as required by Customs BrokersLiaise with clients to...


  • Sydney, New South Wales, Australia EBR Full time

    Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at EBR. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, handling their deposits and withdrawals, and ensuring timely processes.Key Responsibilities:Handle clients' deposits...


  • Sydney, New South Wales, Australia REA Group Full time

    Customer Support SpecialistAt REA Group, we're looking for a skilled Customer Support Specialist to join our team. As a key member of our Customer Solutions and Operations team, you'll be responsible for delivering exceptional customer experiences through phone, email, and web chat.Key Responsibilities:Resolve customer issues in a timely and professional...


  • Sydney, New South Wales, Australia REA Group Full time

    Customer Support SpecialistAt REA Group, we're passionate about delivering exceptional customer experiences. As a Customer Support Specialist, you'll be the front-line interface for our customers, consumers, and internal stakeholders.Key ResponsibilitiesResolve customer issues via phone, email, and web chat in a timely and professional mannerUtilize various...


  • Sydney, New South Wales, Australia Tideri Jobbörse Full time

    Customer Support SpecialistWe're seeking a highly skilled Customer Support Specialist to join our team at Spaceship. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and their experiences are positive.Key Responsibilities:Act as the primary point of contact...


  • Sydney, New South Wales, Australia Perkbox Full time

    Unlock Your Potential as a Customer Support SpecialistAt Perkbox, we're on a mission to revolutionize the employee experience. As a Customer Support Specialist, you'll play a vital role in delivering exceptional support to our customers, helping them get the most out of our products and services.Key Responsibilities:Provide timely and professional support to...


  • Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full time

    Customer Support SpecialistAt Fitzgerald Jenkins Recruitment, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, maintaining high standards of support and responsiveness on all technical related matters.Key...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    Customs Support SpecialistThis role offers an exciting opportunity to develop your customs experience in a global freight company. As a Customs Support Specialist, you will be responsible for data entry of shipping information, obtaining documents as required by Customs Brokers, and liaising with clients to clarify shipment details.Main Responsibilities:Data...


  • Sydney, New South Wales, Australia REO Group Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at REO Group. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our diverse customer base.Key Responsibilities:Deliver high-quality technical support...


  • Sydney, New South Wales, Australia The University of Notre Dame Full time

    We are seeking a dedicated Customer Support Specialist to join our team.Main Responsibilities:Provide exceptional customer service via phone, email, and chat.Analyze and resolve customer complaints in a timely and professional manner.Collaborate with internal teams to resolve complex customer issues.


  • Sydney, New South Wales, Australia Avetta Full time

    About the Role:The Customer Support Specialist will play a key role in developing and maintaining a world-class prequalification system for contractors, suppliers, and vendors. As the first point of contact for Avetta customers, this individual will provide professional support and assistance in resolving issues and providing solutions.Key...


  • Sydney, New South Wales, Australia Northline Full time

    Customer Support SpecialistWe are seeking a dedicated and detail-oriented Customer Support Specialist to be a vital part of our St Marys Warehouse team. As a Customer Support Specialist, you will have an impactful role in the daily administration of our warehouse operations. Your attention to detail and commitment to accuracy will help ensure our processes...


  • Sydney, New South Wales, Australia Northline Full time

    Northline is seeking a dedicated and detail-oriented Customer Support Specialist to be a vital part of our St Marys Warehouse team. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to hear from you.As a Customer Support Specialist, you will have an impactful role in the daily administration of our...


  • Sydney, New South Wales, Australia Philips Full time

    Job TitleCustomer Support SpecialistJob DescriptionPhilips is a leading global healthcare company with a mission to improve the lives of millions of people worldwide. We strive to make the world a healthier and more sustainable place through innovation in medical equipment and technology.Your ChallengeWe are seeking a highly skilled Customer Support...


  • Sydney, New South Wales, Australia Tyro Payments Limited Full time

    About the RoleTyro Payments Limited is seeking a highly skilled and customer-focused individual to join our Customer Support team as a Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our EFTPOS and banking customers, ensuring their needs are met and exceeded.Key...


  • Sydney, New South Wales, Australia Philips Full time

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team in Central West NSW. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring the smooth operation of our medical equipment, and developing strong relationships with our clients.Key ResponsibilitiesProvide...


  • Sydney, New South Wales, Australia Spaceship Full time

    At Spaceship, we're on a mission to transform the way people think about and invest their money. Our Customer Support team plays a crucial role in building trust with our customers, and we're looking for a talented individual to join our team.As a Customer Support Specialist, you'll be responsible for answering customer enquiries, solving problems, and...