Customer Support Specialist
3 weeks ago
At Spaceship, we're dedicated to transforming the way people think about and invest their money. Our mission is to make investing easy for everyone, and we're looking for a talented Customer Support Specialist to join our team.
The Customer Support Specialist will play a crucial role in developing trust with our customers, providing exceptional support, and connecting customer feedback with different areas of the business. This includes acting as our customers' primary point of contact, managing incoming customer enquiries, and nurturing relationships that will lead to long-term advocates.
We're looking for someone with 2-3 years of experience working in a B2C customer support, customer success, or similar role that serves customer communities. You'll need experience with customer support systems, online chat enquiries, and a passion for forward-thinking technology products, particularly investment and fintech products.
As a Customer Support Specialist, you'll thrive in a collaborative environment, be an exceptional communicator, and have a strong aptitude for learning. You'll also have the opportunity to work from home 1-2 days a week, enjoy competitive salary + equity options, and participate in our learning and development allowance.
We're a team of ~40 people passionate about enabling people to invest in their future. We value forward-thinking, accessibility, curiosity, transparency, and simplicity in everything we do. If you're excited by our mission and hungry for a challenge in a growing startup, we'd love to hear from you.
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Event Support Specialist
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Customs Support Specialist
3 weeks ago
Sydney, New South Wales, Australia PATH4 Group Full timeCustoms Support SpecialistPATH4 Group is seeking a skilled Customs Support Specialist to join their team. As a Customs Support Specialist, you will be responsible for providing administrative support to the customs brokerage team.Main Responsibilities:Data entry of shipping informationObtain documents as required by Customs BrokersLiaise with clients to...
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia REA Group Full timeCustomer Support SpecialistAt REA Group, we're passionate about delivering exceptional customer experiences. As a Customer Support Specialist, you'll be the front-line interface for our customers, consumers, and internal stakeholders.Key ResponsibilitiesResolve customer issues via phone, email, and web chat in a timely and professional mannerUtilize various...
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Tideri Jobbörse Full timeCustomer Support SpecialistWe're seeking a highly skilled Customer Support Specialist to join our team at Spaceship. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and their experiences are positive.Key Responsibilities:Act as the primary point of contact...
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Customer Support Specialist
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Sydney, New South Wales, Australia Perkbox Full timeUnlock Your Potential as a Customer Support SpecialistAt Perkbox, we're on a mission to revolutionize the employee experience. As a Customer Support Specialist, you'll play a vital role in delivering exceptional support to our customers, helping them get the most out of our products and services.Key Responsibilities:Provide timely and professional support to...
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Customer Support Specialist
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Customs Support Specialist
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Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at REO Group. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our diverse customer base.Key Responsibilities:Deliver high-quality technical support...
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Customer Support Specialist
3 weeks ago
Sydney, New South Wales, Australia The University of Notre Dame Full timeWe are seeking a dedicated Customer Support Specialist to join our team.Main Responsibilities:Provide exceptional customer service via phone, email, and chat.Analyze and resolve customer complaints in a timely and professional manner.Collaborate with internal teams to resolve complex customer issues.
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Northline Full timeCustomer Support SpecialistWe are seeking a dedicated and detail-oriented Customer Support Specialist to be a vital part of our St Marys Warehouse team. As a Customer Support Specialist, you will have an impactful role in the daily administration of our warehouse operations. Your attention to detail and commitment to accuracy will help ensure our processes...
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Customer Support Specialist
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Sydney, New South Wales, Australia Northline Full timeNorthline is seeking a dedicated and detail-oriented Customer Support Specialist to be a vital part of our St Marys Warehouse team. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to hear from you.As a Customer Support Specialist, you will have an impactful role in the daily administration of our...
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Philips Full timeJob TitleCustomer Support SpecialistJob DescriptionPhilips is a leading global healthcare company with a mission to improve the lives of millions of people worldwide. We strive to make the world a healthier and more sustainable place through innovation in medical equipment and technology.Your ChallengeWe are seeking a highly skilled Customer Support...
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Philips Full timeJob SummaryWe are seeking a skilled Customer Support Specialist to join our team in Central West NSW. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring the smooth operation of our medical equipment, and developing strong relationships with our clients.Key ResponsibilitiesProvide...
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Spaceship Full timeAt Spaceship, we're on a mission to transform the way people think about and invest their money. Our Customer Support team plays a crucial role in building trust with our customers, and we're looking for a talented individual to join our team.As a Customer Support Specialist, you'll be responsible for answering customer enquiries, solving problems, and...
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Philips Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team in Central West NSW. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring the smooth operation of our medical equipment.Key ResponsibilitiesProvide technical support and maintenance services to...
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Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Spaceship Full timeAt Spaceship, we're on a mission to transform the way people think about and invest their money. Our Customer Support team plays a crucial role in building trust with our customers, and we're looking for a talented individual to join our team.As a Customer Support Specialist, you'll be the primary point of contact for our customers, providing exceptional...
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Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Spaceship Full timeAt Spaceship, we are seeking a talented Customer Support Specialist to join our rapidly growing team in AU. As a key member of our operations team, you will play a crucial role in building trust with our customers, requiring a deep understanding of superannuation, investing, and product knowledge, as well as empathy and strong communication skills.Key...
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Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia EBR Full timeJob Title: Customer Support SpecialistAbout EBR: EBR is a reputable financial services company providing online forex trading services to retailers and institutional clients worldwide.Job Responsibilities:Handle clients' deposits and withdrawals in a timely manner.Follow account opening processes to ensure smooth onboarding.Respond to customers' queries via...