Administrative Policy Coordinator

3 days ago

Newcastle, New South Wales, Australia beBeeAdministration Full time $60,000 - $80,000

At nib Group, we strive to improve people's health. Our mission and vision involve creating prosperous and sustainable communities through our success. We aim to be a trusted health partner, enabling members and travellers to make informed healthcare decisions.

We're looking for passionate individuals who share this vision and want to contribute to our team. We offer an environment where everyone can be their authentic selves, with autonomy and freedom to thrive.

This 12-month contract as Policy Administration Specialist will focus on providing exceptional customer service by ensuring the accuracy and efficiency of policyholder information processing.

Your key responsibilities include:

  • Communicating with various stakeholders, including customers and other Health Insurers.
  • Ensuring policy administration tasks are completed accurately and on time, meeting KPIs.
  • Providing technical support for complex policy and legislation enquiries.

To succeed in this role, you'll need:

  • A motivated and self-driven attitude, with experience in administration and/or data entry roles.
  • Proven ability to multitask in high-pressure environments, with attention to detail and accuracy.
  • Efficient computer skills, willingness to learn about nib's Policy Administration procedures, and effective communication skills.

nib offers a hybrid working approach, financial support for home workspaces, and benefits like discounts on health insurance products, paid leave for volunteering, and access to employee share plans.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn, and work.

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