Rostering Coordinator

1 month ago


Bundaberg city centre, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

About Us:
Southern Cross Support Services (SCSS) is dedicated to providing exceptional support and care for individuals with disabilities. Our mission is to empower and uplift those we serve, creating a positive and inclusive environment that enhances their quality of life.

Job Summary:
We are seeking an experienced Rostering Coordinator who will lead daily rostering operations, ensuring compliance and efficient shift allocations. In this role, you will foster a positive team culture, provide support for the rostering team, and ensure adherence to industrial relations obligations.

Key Responsibilities:

  • Foster a positive culture and lead by example.
  • Support and engage the rostering team to ensure effective collaboration.
  • Develop and maintain rosters to ensure optimal coverage and compliance with relevant regulations and guidelines.
  • Coordinate shift allocations, adjustments, and replacements to address any staffing needs or changes.
  • Collaborate with service delivery teams, managers, and other departments to align rosters with service requirements and individual client needs.
  • Process and maintain accurate records of team member availability, leave requests & timesheets in consultation with managers.
  • Address and resolve any rostering-related issues or conflicts in a timely and professional manner.

Qualifications and Skills:

  • Previous experience in a senior rostering or scheduling role, preferably within the disability support or healthcare sector.
  • Solid understanding of the SCHADS award and rostering systems; experience using Visual Care is an advantage.
  • Excellent organisational and time-management skills with the ability to manage multiple competing priorities in a fast-paced environment.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with a diverse range of stakeholders.
  • Working with Children Blue Card

What We Offer:

  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • The chance to make a positive impact on the lives of those we support.

How to Apply: If you are passionate about making a difference and have the skills and experience we are looking for, we would love to hear from you. Please submit your application or any enquiries to the relevant contact.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.


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