Service Coordinator
1 week ago
Service Coordinator Opportunity
Clark Equipment Sales Pty Ltd is a leading distributor of capital equipment, serving the construction, material handling, and agricultural markets.
The Role:
We are seeking an experienced Service Coordinator to join our team in Townsville. This is a great opportunity to work with a large, stable, and reputable organization.
Key Responsibilities:
- Drive service revenue through workshop and field service responses
- Liaise with customers, field service, and workshop staff to coordinate job allocation and parts support
- Respond to customer enquiries in priority order
- Provide client quotations as required
- Coordinate rental fleet work requirements through the workshop
- Data entry and processing job orders
- Processing of invoices and warranty claims
Requirements:
- Computer skills, including Microsoft, and previous exposure to a mainframe operating system
- A good mechanical background in earthmoving equipment is highly regarded
- A great phone manner
- A proven, well-organized, and systematic approach to work
- The desire to help clients deal with machine servicing and mechanical failures
- Open and clear communication characteristics
Benefits:
- Competitive salary and superannuation
- Available option of rostered day off
- Small friendly team
- Job support (both in branch and national)
- National career opportunities (Australian privately-owned company)
- Townsville-based position
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