Service Coordinator

1 week ago


Townsville City Center, Queensland, Australia Clark Equipment Full time

Service Coordinator Opportunity

Clark Equipment Sales Pty Ltd is a leading distributor of capital equipment, serving the construction, material handling, and agricultural markets.

The Role:

We are seeking an experienced Service Coordinator to join our team in Townsville. This is a great opportunity to work with a large, stable, and reputable organization.

Key Responsibilities:

  • Drive service revenue through workshop and field service responses
  • Liaise with customers, field service, and workshop staff to coordinate job allocation and parts support
  • Respond to customer enquiries in priority order
  • Provide client quotations as required
  • Coordinate rental fleet work requirements through the workshop
  • Data entry and processing job orders
  • Processing of invoices and warranty claims

Requirements:

  • Computer skills, including Microsoft, and previous exposure to a mainframe operating system
  • A good mechanical background in earthmoving equipment is highly regarded
  • A great phone manner
  • A proven, well-organized, and systematic approach to work
  • The desire to help clients deal with machine servicing and mechanical failures
  • Open and clear communication characteristics

Benefits:

  • Competitive salary and superannuation
  • Available option of rostered day off
  • Small friendly team
  • Job support (both in branch and national)
  • National career opportunities (Australian privately-owned company)
  • Townsville-based position

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