Service Coordinator

3 weeks ago


Bundaberg city centre, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

About this opportunity:

Southern Cross Support Services (SCSS) is a leading NDIS provider throughout QLD. SCSS values giving their clients purpose, belonging and security in their everyday lives.

Key Responsibilities
  • Effectively use the Rostering and Client Management systems to create client contracts, import rosters and verify, match and query information and data interactions
  • Create shift variations, contingencies and irregular hours along with the completion of daily tasks & timesheet processing
  • Exercise general quality control on data integrity from a Contracts perspective
  • General administrative duties and tasks as required
Requirements
  • Demonstrated experience in a similar role within the Community Services industry
  • Understanding of relevant legislations (SCHADS Award) and Price Arrangements/Limits under the NDIS
  • Strong customer service & communication skills (both written & verbal)
  • Intermediate computer skills incl. the ability to use Microsoft applications (Outlook, Excel and Word) and web based applications
  • Demonstrate the ability to problem solve, multitask and have sound decision-making skills
  • Ability to work as an effective member of a team, as well as the ability to exercise independence and judgement when required
  • Blue Card for Working with Children

We offer a supportive and collaborative work environment, opportunities for professional development and career advancement, and the chance to make a positive impact on the lives of those we support.



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