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People Services Coordinator
2 months ago
We are seeking a highly organized and exceptional communicator to join our team as a People Services Coordinator. As a key member of our HR team, you will play a critical role in supporting the delivery of business initiatives aimed at improving Workplace Culture, Performance, and Diversity.
Key Responsibilities- Employee Support: Provide timely and accurate support to employees on people and culture matters, including processing employee letters, internal transfer requests, contracts, and changes to organizational structure.
- HR Administration: Assist with employee management, including performance review support, allowance calculations, service recognition, and termination.
- Reporting and Analytics: Create reports for HR partners on a weekly and monthly basis to track key performance indicators.
- Stakeholder Engagement: Develop and maintain relationships with key stakeholders and Centres of Expertise (COEs) to deliver key people projects.
- System Navigation: Assist and navigate multiple HR/Payroll systems to ensure seamless employee experience.
- Escalation and Resolution: Escalate employee queries, concerns, and grievances expediently and with high accuracy.
- HR Administration Experience: Demonstrated experience in a high-volume HR administration role.
- Industry Knowledge: Previous experience working in Retail or similar industry.
- Communication and Technical Skills: Highly developed communication and intermediate Excel skills.
- Relationship Building: A proven ability to manage, maintain, and strengthen stakeholder relationships.
- Adaptability: Ability to work in a multi-disciplinary, collaborative, fast-paced retail environment.
Country Road Group is one of Australasia's largest Lifestyle Brand Houses, comprising iconic brands such as Country Road, POLITIX, Trenery, Witchery, and MIMCO. We are committed to operating ethically, sustainably, and responsibly. Our values include being Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality.
We are an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
