
Business Process Improvement Specialist
1 day ago
Are you a results-driven expert in process improvement with a passion for driving efficiency and continuous growth? If so, we may have the perfect opportunity for you.
About the Role
We are seeking a seasoned Lean / Six Sigma Practitioner to join our operations team. As a key member of the team, you will drive continuous improvement initiatives to enhance efficiency and streamline processes across our car leasing business.
Following a company-wide transformation, your role will be to apply Lean and Six Sigma methodologies to identify opportunities, eliminate waste, and foster a culture of excellence and operational efficiency.
Key Responsibilities
- Lead process improvement projects using Lean and Six Sigma methodologies (DMAIC, Kaizen, Value Stream Mapping, etc.) to identify inefficiencies, reduce costs, and improve service delivery.
- Analyse current workflows, systems, and processes to find gaps and recommend data-driven solutions.
- Implement best practices and tools to improve key performance indicators (KPIs) across operations, customer service, and fleet management.
- Develop and maintain a business process repository to ensure processes are published for visibility with the right sign offs in place.
- Collect and analyse performance data to drive improvements and identify trends.
- Collaborate with departments to align efficiency improvement initiatives with overall business objectives.
Requirements
You must have:
- 3-5 years of experience in Lean or Six Sigma roles, preferably in a financial services industry.
- A proven track record of leading AND implementing successful process improvement projects.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to influence at all levels of the organisation.
- A Bachelor's degree in Business, Operations Management, Engineering, or a related field.
- Lean Six Sigma Green Belt or Black Belt certification (preferred).
We are an equal opportunities employer, committed to diversity and inclusion. All qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you're a passionate and experienced process improvement expert looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
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